Pizza Twist — Restaurant in Cerritos

As a Muslim, I was extremely excited there was a so say Halal Pizza restaurant in Cerritos California, I drove all the way from Marina Del Rey, once I got there I saw Alcohol adds on the window, I thought I was at the wrong place, so I went inside to be sure and I asked the cashier and she said "yes this is Chicago style pizza with a twist" I said and this is a halal pizza restaurant? She said " WE SERVE HALAL as she handed me a menu. As I scanned it I saw Canadian Bacon, Italian sausage, so I asked, what it was and she said " the bacon is Ham" I said you mean PORK she said yes, I said so is the Italian sausage pork as well, she said yes. Well if you have ever watch how pizza is made you will see they pick up all of your items with the same 90% ungloved hands, cook it then cut it with the same knife all other pizza is cut with. Just imagine a busy weeked and they are making many, many pizzas, how easy it is to slip and mix your so say halaI meat with someone elses PORK meat, THINK ABOUT THAT, it could happen. I guess that is the twist they advertise a little PORK JUICE ON YOUR SO SAY HALAL PIZZA. Not to mention I didn't see any Halal sign or proof aka certification, saying Halal/ Zabihah, and trust me, I was looking, only inside the folded menu with the PORK items. Muslims please do not support the place, it is not for the Muslims at all. Tell every Muslim you know they are TRICKING YOU, BEWARE! DO NOT LET THEM FOOL YOU! HALAL MIXED WITH PORK EQUALS HARAM! Please DON'T...

Disappointment - Cheap mindset.

As a long-standing customer of over ten years, I'm saddened to say that my journey with [Restaurant Name] is coming to an end. While the food remains excellent, the service has deteriorated significantly to a point where it's practically non-existent.

Given the restaurant's premium price point of around $40 per person, I expect a certain level of quality and attention to detail. Unfortunately, my recent experiences have been quite disappointing:

Forced Upselling: The removal of the water/soda dispenser and the subsequent push to sell bottled beverages feels like a cheap tactic to increase revenue.

Limited Customization: The inability to replace a pizza topping, even when adding a new one incurs an extra charge, is both frustrating and indicative of a lack of customer focus.

Inaccurate Menus: The persistent discrepancy between the menu prices and the charges on the bill is a clear sign of carelessness and lack of professionalism.

Overpricing and Cheap Tactics: The restaurant's increasing prices seem to be out of line with the value it provides, and the use of cheap tactics like those mentioned above is further eroding my goodwill.

While the food and service were once reasons to return, I can no longer justify supporting a business that prioritizes profit over customer satisfaction.

PS - "You can't replace a topping but add one with extra charge - The mindset just pissed me off ". You can...

Here's a detailed review:

5/5 Stars - Excellent Experience at Chicago Pizza!

I recently visited Chicago Pizza and was thoroughly impressed with the exceptional quality of food, service, and ambiance. Whether you choose takeout or dine-in, this establishment consistently delivers.

Food: The menu offers a wide variety of delicious options, but the pizza is undoubtedly the star. Fresh ingredients, perfectly balanced flavors, and a crispy crust make every bite a delight. Other dishes, such as pasta and sandwiches, are equally impressive.

Customer Service: The staff is friendly, attentive, and knowledgeable. Orders are fulfilled promptly, and the team ensures a pleasant dining experience.

Cleanliness: The restaurant maintains impeccable cleanliness standards, both in the dining area and kitchen. The atmosphere is welcoming and comfortable.

Recommendation: Chicago Pizza comes highly recommended for its outstanding cuisine, courteous service, and spotless environment. Whether you're a local or visiting, this gem is a must-try.

Rating Breakdown:

Food Quality: 5/5 Customer Service: 5/5 Cleanliness: 5/5 Ambiance: 5/5 Overall Experience: 5/5

Will I Return?: Absolutely! Pizza Twist has earned a loyal customer Even though I'm customer with them for 3...