Updated review 4/05/2025: Rick the owner is friendly and cares about providing great service and big food portions. However some of the staff members need to learn and follow basic food safety practices. Such as some of the staff throw food back into the containers of food once it has been laying on the line. For example I’ve seen several of the staff throw lettuce and cheese from the line back into the serving containers.
Also their nacho cheese sauce is so old tasting it made me spit it out and almost vomit when I ate it one time.
But I highly recommend getting a burrito bowl and chips and eating it like nachos (but skip the nacho cheese here).
Also be careful in the parking lot! I had somebody hit my car here years ago one time when I was parked because the lot is so narrow and the person who hit me had expired insurance. If you value your car, might be worth parking down the street and walking during busy times in this tiny lot.
Chipotle sauce is delicious here! The salsas are good. The black beans are good. The cilantro lime rice is good.
Sadly I think the tomatoes are canned. I’ve seen them come out of a can before. Would be better to be freshly diced. I always skip the tomatoes here ever since I saw they are canned.
Original review: I am so sad they changed the cheese type :( I had been a loyal customer for many years and went the other day and the cheese is different now. I am sad about this, please bring the other cheese back it really was part of the overall cactus grill taste. I really wish this restaurant still had delivery, it’s some of the best food ever, please bring the other cheese type back and please clean the ceiling vents above the food serving line. But your restaurant does a great job, delicious and unique taste. Spicy salsa is best...
Read moreI have been going here for a long time. I usually order online so I don't have to wait in line. Today was a experience il never forget . I ordered ahead online like always then went to pick up at exact designated time and was told wasn't even started being made yet. So I continued to wait on my order and in that time they were helping every other customer coming through the door beside making my food that I ordered ahead . I do agree the food is good that is why I have been a repeat customer almost every Friday. After today I wanna say the customer service part stinks but, I did wait for my order to be completed the food is worth the wait . All orders are important especially a repeat customer and I believe as a former business owner those are the customers you are gonna wanna take care of and keep. I hope they fix this problem...
Read moreUnassuming family owned burrito shop. We've eaten at many chain burrito shops like Moes, Qdoba, Chipotle, ect so compared to those, they make a solid burrito. They call it a fajita burrito because of the addition of sautéed peppers and onions. We asked for tofu in all of our items so they promptly cooked enough fresh for us quickly. Guacamole was great. They have 2 salsas (mild and hot). Hot is a Verde style and not a great deal hotter than the mild. They quickly sautéed more onions and peppers when we asked about those so this was nice. 2 bowls and 2 fajita burritos, 1 with guac on the side, 1 jarritos drink = $63 so a little more than what you spend at Moes, but our crew liked the change up in...
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