The Original Pancake House — Restaurant in Champaign

I called to order breakfast for carryout because I was on my way out of town and the last time I ordered eggs, this restaurant did not let down. I was on hold for 5 minutes because the woman answering the phone told me she could not take my order but her coworker could. I would have used the web site to order but it is not very easy to use. After being on hold, I decided to call back. Immediately the woman working was able to take my order down: scrambled eggs cooked soft with cheddar cheese, along with a cup of orange juice. I was told to pick up the order in 10-15 minutes. After getting to the restaurant, I realized they had removed their carryout parking spaces. This was very disappointing and inconvenient. I couldn't park close to the restaurant and had to get my baby out in the cold and walk over. I got inside to see that my order had not been sent to the kitchen yet. Nobody apologized for my waiting. I stood in the restaurant for about 20 minutes. I paid for the food before it was brought out. It is a little expensive there, but it's always amazing. I finally was given the food. I drove out of town before I could stop to eat. When I opened the food and took a bite, it was surprisingly terrible. The eggs were not cooked "soft" as I had asked (and they gladly will cook as such if you ask, I have ordered this many times and it was always perfect), and even worse they were burnt. I've never had burnt anything from this restaurant and am very...

The server was very prompt and kind yet the management of this place is atrocious. I had gotten off of a 9 hour shift and took a friend to go eat breakfast before going to bed. I have severe epilepsy and sometimes the music to regulate my anxiety when in very loud crowded places; I had respectful non cursing music at a low rate and was told to either turn off the music or leave the restaurant because the people behind us had complained even after explaining that it was for my epilepsy and that I could have a seizure without my music, to manage severe anxiety which can cause and trigger a episode. I have been coming to this restaurant for a long time in the span of the three years that I have lived in the area and after today's experience I will never return again. It's bad enough going through a pandemic and barely being able to go out as it is without being hassled and harassed by management; a restaurant is somewhere that you should expect to be loud especially been going out to eat in a public place and when the phone was not even on half volume there should have been no reason for issue the other couple that complained could have been moved if it bothered them that much especially because I was a paying customer as well I will never return ever. And I am for Anyone who reads this to go support a different local business because this one does not deserve business and treats its consumers by a pay...

My family recently visited the Champaign-Urbana area of Illinois for the weekend and visited the Original Pancake House on a Saturday morning. My family – my husband and myself, my teenage daughter, my toddler son, and my mom – walked in, saw the crowd of people waiting to be seated and almost walked out. Thankfully I was able to convince my husband to wait in the car with my toddler while my daughter and I got our name on the list and waited inside for a table. Unfortunately, the Original Pancake House does not take reservations, so everyone is forced to wait around inside for an empty table to open up. Our wait time was a little over 35 minutes.

The Good: The food at the Original Pancake House was great! There were a lot of different pancake options on the menu. My mom ordered the seasonal pumpkin pancakes and they were delicious! The rest of us ordered eggs and waffles and everything was tasty.

The Bad: Obviously the wait time was no fun – especially when visiting with a hungry toddler! The Original Pancake House tries to accommodate everyone by adding bench seating in the waiting area, but it still wasn’t enough for everyone to have a seat.

Overall: We enjoyed our meal at the Original Pancake House, however, next time we’ll try to visit at an off-peak time. This place is definitely worth a visit if you’re in the...