Baskin-Robbins — Restaurant in Chandler

DO NOT ORDER FROM THIS PLACE. 2.24.22 at 11:15am at the Baskin Robbins on CHANDLER Blvd and Kyrene I ordered a cake online from Baskin Robbins for the first time and went to pick it up. The lobby was locked and did not have any signs on the doors stating the lobby was closed. So I drove around to the drive thru and was a little confused because it looked like it was for Dunkin Donuts only. So when I told them I was there for a pick up order for Erica, right away I was greeted with an attitude saying very mean "We dont have an order for Erica". I stated that I have an email giving me that address and ask is this Baskin Robbins or Dunkin Donuts? She said yes that they are both but the lobby is closed because they are understaffed and at that point I had 2 ladies yelling at me. Saying next time I need to mention that I was there to pick up a cake from baskin Robbins. So when I got an attitude back then the lady starting telling me I need to calm down with my attitude but I would have never given an attitude if they weren't attacking me about not being specific about what I was picking up. But when I pulled up to the window none of those girls were in sight. It was a totally different girl handing me my cake and was really nice. My company was wanting to try this cake out to see if we wanted to use them to purchase our monthly birthday cakes for our firm which we are a big firm and would have spent good money on but we will never purchase anything...

Pulled up to the drive-through window to place my order but I realize I may have been at the wrong place so I said that’s OK got to the window because it was the Correct Pl., Harley had a big problem with me ordering at the window so I just said to the customer that was at the window nice gentleman it was OK since Harley has such a big problem with me ordering I’ll take my...

Me and my 3 kids were walking up to the door @ 7:59pm and the blonde girl with the messed up teeth ran to the door to lock it as my kids were about to pull the door open! How rude! I get it was 8pm and they do closed but that’s a bit excessive, and it’s not like they were busy with a line out the door! And when I told her we got here in time all she said was “We...