Subway — Restaurant in Chardon

Seeing other reviews about the rude worker I'm shocked she hasn't been fired yet. I've worked in customer service for nearly a decade and never ever treated a customer as horrible as she does for no good reason. Younger girl with long brown hair and a nose ring, no name tag. She was very extremely rude to us, barking at us asking us what we wanted, slamming the oven door. We looked at each other in disbelief and contemplated walking away mid-order. Not a "have a nice day or thank you" or anything, when we paid she ran away. We thought she was having a bad day but to know she treats a lot of people that way... If your job is so bad go find another, there's no shortage right now. Don't be rude to complete strangers that just want a bite to eat because you hate your sad job. And get a new soda fountain or clean it! Has looked like this for years and we don't buy pop from here...

The "manager" was incredibly rude, a new girl was trying to take my order while another single customer came in behind us, she loudly talked over me trying to place my order to the new customer. Then proceeded to rush around the new worker making the other customers sandwich first and bustling him before me to pay first. I gave her a look and asked if she was serious, all she said was "whatever" with an eye roll... I asked for the manager and she proudly claimed it was her, when I asked for her name she told me she wasn't obligated to say and just walked into the back room leaving the new girl stunned and uncomfortable.... Also said it was policy to serve customers as fast as possible, even if that meant just cutting other people??...

I have bought Sandwiches at Chardon Walmart Subway at least a couple times a month for over 3 years. Today I bought 3 small and 3 large subs. The counter girl was courteous and very knowledgeable. I gave her a $10 tip she did not put in the tip jar, seemed like she was only one working. When we began eating our lunch, I realized she had mistakenly put some kind of Southwestern Sauce on our Subs instead of Mayo.When I called to see what had happened, she got belligerent and started barking at me, that Mayo at Subway has always had spices in it, and I didn’t know what I was talking about. Enough said, I will not go back to that Subway again. I hope the owner sees this and takes action. This young woman has no future working...