Giant Eagle Supermarket — Local services in Chardon

The Giant Eagle in Chardon is a nice grocery store. They have a good selection of food, a nice deli, fresh produce, and I like the fuel discount program. Most of the employees are great (although there are a couple cashiers that are extremely slow).

However, there is one thing about this store that drives me out of my mind. Every year or two, they move almost everything in the store around. I am convinced that the only reason that this is being done is to make customers look at every shelf item to find what they are looking for, and then hopefully customers will spend more money. I find this incredibly frustrating. I enjoy knowing where items are located so I can find what I need and go home. They just recently moved everything around yet again....grrrrr!!! What possible reason is there to move the cat food 2 aisles over. Why would the pretzels need to suddenly be directly across the aisle from where they were a week or two ago???? Is there some secret reason why the yogurt suddenly needed to be moved 20 or 30 feet away from where it used to be?? The last 2 times I shopped here, I wound up spending less money because I couldn't find some of my normal items and refuse to waste my time hunting things down. I think I may give Heinen's grocery...

Amid all of the Covid madness and the fallout thereafter, I want to point out one leader that has been far and away one of the most diligent, hard working, talented front end specialist that I have ever seen in all my 54 years. Ralph at the front end is terrific at what he does. I have been in several times over the past few months and every time Mr. Ralph is assisting with the help desk, corralling carts, or fixing my mistakes at the self checkout 😅

He is truly one of a kind. Ralph, I thank you for your kindness to my family tonight and every time we shop. Especially in all the madness the world heaped on you after the pandemic. You deserve more support up there and it’s shameful that common folk don’t work anymore! Your hard work does not go unnoticed and I’m glad that in the current state of the world that there are a friendly, helpful, decent young men keeping us upright....

Very clean and well stocked. Only complaint I have are those that are in the front handling buggies. There was an elderly woman having a hard time separating the carts about 2hrs ago while a heavy set gentlemen w/yellow vest stood there and watched her struggling. I seen that my daughter was having a problem also. I took it upon myself to help the elderly woman, then went over to help my daughter. She told the man that how can you stand there and watch people struggle with those cars and not offer to help. Just stood there smiling. People like that shouldn't have a job in dealing with the front of the store. If they aren't willing to help customers. The elderly lady just turned, looked at the guy and shook her head in disbelief. Please talk to your cart handlers as well as...