Siam Thai — Restaurant in Charleston

I’ve visited this restaurant multiple times because the food is genuinely good, but the behavior of the front desk employee has been consistently upsetting, especially toward Indian customers. During my most recent visit, I was treated with unnecessary rudeness. The employee repeatedly asked if I wanted to eat there, with an unpleasant tone, and when I confirmed, her facial expressions and attitude were blatantly disrespectful. It made me so uncomfortable that I decided to leave without eating.

This is not the first time I’ve noticed such behavior, but this time, it crossed the line. This restaurant is located near a university that welcomes students from all over the world, including many Indians. If the management has issues with serving Indians, they should reconsider operating in such a diverse area.

I hope the management takes steps to train their staff on treating all customers with basic respect and courtesy. While the food is good, the customer service here is appalling and makes me...

Food. Literally our favorite place to eat in town. There has never been anything we ordered and did not love. The curries are the best in my personal opinion but I also delight in the pineapple fried rice, pad Thai, and orange chicken.

Now, on to service, Mao runs the restaurant along with her family! These are some of the nicest ladies who are playful AND love my children. The only drawback in service is that when its busy (often on Thursdays, Fridays, and Saturdays) they are focused workers so it's occasionally hard to get her attention and water refills. Mao is not one to waste time and dilly dally. Nevertheless, it's worth it.

Atmosphere? Delightful and clean. The coolest people eat here. I kid you not. It's a college town so you'll find students and professors alike eat here. Local business owners like myself and some others eat here often.

And again, the ladies on staff are doting towards children and infants. 10 out of 10...

My wife and I have been eating Thai food (in the U.S.), individually and as a couple, since the 1980s. Our first date (in 1984) was at a Thai restaurant in Boston. So I think it means something when I say Siam Thai is the best Thai food we've ever had. We've been regulars at the restaurant, at least once a week, since 2016. The food never gets old. And the portions are huge. A bowl of green curry for instance is not a few bits and pieces that you need to hunt for in a sea of green. It's a bowl teeming with vegetables and chicken, pork, beef, shrimp, or tofu.

Any dish here is a recommended dish, and Mao is very helpful in guiding newcomers. And she seems to know the spice level of every regular, from no spice to 5. (We are level 3.)

Siam Thai is really a treasure — one of the things that makes Charleston a town worth...