Been eating here for 20 Years. Had my husband go by and pick up take out for his lunch and our dinner. Do this many times at different restaurants in Charlotte. I have always loved the Grilled Chicken Salads at PPR and my husband loves the Country Fried Steak/Gravy and 2 Vegs. Since it was lunch he bought a Cheeseburger Plate with a Sweet Tea, also. He had no clue what the total should have been and was given a receipt with only the amount. No itemized receipt at all. Charged $48.15 for the 3 items. When he left, he called me to let me know the total. I knew there was a mistake but the restaurant had closed it's doors at 1:00 so I had to wait until Monday to let the owner know I was overcharged. After getting home to eat the salad I was not pleased with the quality at all...wilted lettuce with some orange color on it which was very unappealing. I also noticed the salad only contained lettuce, a few diced tomatoes, and about 2 oz of chicken cubes. Needless to say, I did not want to attempt to eat something that looked this bad. Very disappointed I had spent close to fifty bucks to receive this kind of food. I called today and was greeted by Nick. I started to explain the incorrect total and the bad salad but he was rude and said he could take care of the bad salad but not both issues. He was talking so fast that I could barely understand him and when I needed to comment and explain my issues, he talked over me and hung the phone up telling me I was taking advantage of him. All I wanted was a correct fresh salad and a dinner for the overage I paid. After 15 years eating at this place, you would think Nick would be more professional and kind to the customers. He literally told me "he did not need me as a customer anymore and I was trying to get something out of him". That absolutely blew me over and the conclusion I have is that he likes to add additional amounts to your total and see if he can rake in as much money as possible plus give you an uneatable salad..... so I guess his business is booming and can hand choose his customers to his liking. Pressley Park Restaurant took over $20 out of my pocket and I believe Nick knew exactly what he was doing. He immediately went into defense mode so I am assuming he knows he is overcharging customers and has no respect for the quality of food he puts out. I will make sure everyone I know puts the word out to stay away from this establishment or you could get taken advantage of by paying too much money for the food you order or get poor quality food. I wish George still ran this restaurant. A big mistake putting Nick in charge. Hyperactive Greedy Shady Owner is what he is. Will tell all my friends, family, and associates to find another family restaurant during the work week. This place is...
Read morePRESSLEY PARK RESTAURANT ON PRESSLEY ROAD IN CHARLOTTE, NC MENU PRICES WERE ONCE REASONABLE AND FAIR, HOWEVER NOW THEY OVER PRICE THEIR MENU TO UNREASONABLE COSTS, THEY SAY THAT IT IS DUE TO THE PANDEMIC HAVING AN IMPACT ON THEIR RESTURANT, WHICH IS A FAIR MEASURE, HOWEVER THEIR INTENSE PRICES SUGGEST THAT THEY WOULD RATHER ABUSE THE SITUATION OF THE PANDEMIC TO SUPPORT A GREEDY AGENDA THAT THEY FOOLISHLY BELIEVE IS WORTH THE QUALITY AND SERVICE OF THEIR FOOD. WHICH IS HONESTLY GOOD AT BEST, AND A BAR ABOVE FAIR AT WORST. IT IS IN NO WAY, WORTH THE PRICES THAT THEY CHARGE, FAMILY GROWN RESTURANT OR NOT, ABUSING THE PANDEMIC TO RAISE PRICES TO UNJUSTLY COSTS IS NEVER FAIR BUSINESS, AND CERTAINLY KILLS ANY LONG-TERM CUSTOMER RELATIONSHIP THAT THEY COULD OF HAD. BUT THAT'S THERE LOSS, AND THEIR COMPETITORS GAIN, THEY'LL FEEL IT IN THEIR FINANCIAL REPORTS WITH EACH BUSINESS DAY.
FURTHERMORE, OF GREATER OFFENSE, NOT ONLY DO THEY ABUSE THE PANDEMIC TO FEED THEIR GREEDY COSTS, THEY WILL STEAL YOUR MONEY BEYOND WHAT THEY HAD CHARGED YOU FOR YOUR ORDER.
THIS IS NOTE AN OVERDRAMATIC REVIEW, OR SLANDER POST, THEY WILL CHARGE YOU ONE PRICE, THEN STEAL SEVERAL MORE FUNDS BEYOND WHAT THEY CHARGED YOU ON YOUR RECIEPT. I KNOW THAT TIMES ARE TOUGH, AND THAT THE PANDEMIC IS HURTING ALL FAMILY-OWNED RESTURANTS, BUT THAT DOES NOT EXCUSR THEFT. IF YOU'RE USING A VISA-GIFT CARD, OR ANY KIND OF GIFT CARD, BEFORE LEAVING, MAKE SURE THAT YOU LOOK AT WHAT YOU'RE CHARGED, VERSUS WHAT WAS TAKEN OFF YOUR CARD. SOMEDAY YOU MIGHT FIND THEM TAKING MORE THAN WHAT THEY SAID THEY WILL.
THIS IS MY LAST TIME EVERY SPENDING A DIME AT THIS PLAIN-AVERGE THEFT OF A RESTURANT. BRIDGED BURN, GOOD LUCK STAYING AFLOAT WITHOUT MY DIME....
Read moreI frequently order breakfast at this location. When I do, I order the same thing, "the breakfast special with bacon." This particular morning I ordered the breakfast special. I asked was ham an option and I was told yes, that I could get country ham. I asked if the ham was salty, and the person responded that he really didn't know. When I go to pick up my order the owner comes to the window and gives me my price. I asked why was it so much, he responded that there was an uncharged for the ham. I asked why wasn't I told that when I ordered. The owner responded that it was not his employees job to tell me how much items cost. That his employee doesn't know what I can afford. I was a bit taken back,because the owner had a smug attitude, and his lack of compassion was apparent. I decided to go ahead and pay for the breakfast. I handed the owner 7 cents and a twenty dollar bill. He accused me of throwing it at him. So not true, his allegations was a true reflection of him deflecting and his unprofessionalism. I explained to him that the customer may not always be right, but the customer is always the customer. He needs to work on training his new staff and his bad attitude. I will never patronize...
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