Papa Johns Pizza — Restaurant in Chesapeake

2 hrs & 45 minutes delivery time!!!! Ridiculous! We live about 2 miles from their location. They have been to our house many times yet they use same excuse, " driver couldn't find your address, they tried to call" They DID NOT call! The only calls made were from us, multiple times asking where our pizzas were. They kept saying, it's 5 minutes away, blah, blah... Spoke to the manager, Mick or Nick, assured us it would be in 5 minutes, no show! Our kids were hungry at 6pm!!! Pizza shows up at 8:50!! Mngr offered them for free, we said no thank you! And we did not accept the pizzas, free or otherwise! The staff is too young and could care less about customers. We will never order from Papa John's again. All the mngr could say is " sorry, thanks for your patience" ..my reply was " After almost 3 hrs to get our pizzas, I have no patience just like I have no pizzas" judging by other reviews, this seems to be a habit of theirs, serving up bad...

I order three lg pizzas and three cheese sauces, when the order came their was no cheese sauces. I called to speak with the manager he credit me the same order the next time I place order at the restaurant and also that he will send the cheese sauce out to me; its been an hour and still no cheese sauce delivered. So I call again to see whats going on because I still haven't ate my pizza yet, waiting patiently because the manager toke care of the situation and credit my account but now their's a problem cause I'm hungry and I chose to wait but an hour for cheese sauce come on now. I didn't get an attitude I wasn't rude im a great customer. I just don't understand, customer service is an easy thing to do especially when the customer is nice and pleasant. Papa Johns you need...

Ordered 2 pizzas and some wings tonight, waited almost 45 min for them to only deliver the 2 pizzas so I call & the first guy I talk to tells me " oh we don't have any wings right now" he's barely speaking so I can hear him so I ask him when will I get my money back because they had no problem taking the order & charging my card & he just tells me soon so I ask to speak to someone else & some rude chic gets on the phone telling me " there's a nationwide wing shortage" we tried calling the number on file and there was no answer which was a lie no calls came in on my phone and phone logs don't lie. So now I have to wait until whenever to get my money back 63.00 bucks for 2 pizzas & wings I didn't get. Don't waste your money here Pizza Hut has better food and a hell of...