Server did not take my order properly and I was charged for an overpriced meal, that i purposely avoided ordering. Descriptions of two meals were similar and therefore waiter went with the one he thought I wanted when I specifically pointed to the menu for the meal I wanted - an egg meal that I added steak to. When the bill came I was shocked to see that I was charged for the meal I did not want. My biggest issue here was the manager interrogating me on what I pointed to when I ordered and how I communicated it with the waiter (and he did this rudely). Then the manager proceeded to tell me I should have told them that the order was wrong when I received it before I started eating it. I had no idea I had the wrong meal because it had steak and eggs in, which is what I ordered - egg meal with the addition of meat of choice and I chose steak. But they gave me a different meal on the menu called skirt steak and eggs. It was truly annoying to deal with this as I started my Saturday. The manager had no class and raised his voice with me. Poor business practice. I live in the neighborhood but will never return here. I paid over $32 instead of $18 for the meal that I ordered and the worst part is that I was treated so horribly. As a business owner myself I was appalled at this way of treating the client.

To Chicago Waffles and your response to my review. Keep deceiving people and taking no accountability for your actions. Many people complain about your place and don’t write reviews. Also, don’t turn me into a liar, such as yourselves… I didn’t point to a picture… I pointed to written menu items…your waiter repeated “with the steak… ?” It’s your job to get my order, right… Perhaps you should train your waiters into having better listening skills.

Here’s another tip…Don’t put the picture of an item next to a menu item that it doesn’t pertain to. This seems to be confusing your waiters.

As for the leftovers - I purposely left them by the cashier in the restaurant after the horrible experience. Perhaps, if you paid attention to your customers and your surroundings, you would understand them better. And looking at all the other negative reviews… You’ve done nothing but insult your customers rather than rectifying situations.

Also the person who took my order was a waiter (a male). You are referencing a waitress. Clearly you don’t know what is happening in your restaurant.