When I write a review its strictly based on 1. Service 2. Quality of food 3. Presentation of food 4. Ambience.. where do I start 😒.. this was my first meal of the day.. it was 6pm I was so busy I didn't have time to squeeze 5 minutes to stuff my face with popcorn or something and that would of been better than all 4 of suggested reasons for review. I came to this location expecting to have a good experience and meal and those good wishes was as good as it was going to get ☹. We came in as a party of 5, the hostess asks if we had a reservation which we did not, she was super friendly and got us a table within 2 minutes or less, things were looking good. The waitress approaches our table as were sitting and explains the menu, you scan the QR code through your cell phone great! I thought keeping up with covid guidelines. She come back 5 min in and asks kindly with no smile if we are ready to order drinks which we were. She comes back non friendly and drops off our drinks 🍸 great! The beginning of a horrible experience 😒. We order our food, its so loud in there im raising my voice to be heard and thats okay still, its part of what they created to be part of the ambience which is fine. The problem the waitress not friendly. I smile and I get a serious look everytime.. jeez.. moving forward with the food.. the wait was insane, I read a sign stating they were short staffed which I understood okay will wait longer than anticipated its fine. 30 min pass 40 min pass finally I ask the waitress about the food all in we waited an hour or slightly over.. the food comes in im super excited.. I hadn't had a meal all day!! Omg! The wings were soooo hard with no flavor! It needed salt 🧂. I had 1 thinking its just me im chewing the food, im trying im really trying to find good. I am really.. I go in for the second one, bite slower, im really trying to extract flavor from the sauce, it was basil honey barbecue, I mean i could hint something, something was there but without the salt it was hard to extract those flavors.. on top of that the wings were over cooked. The texture was unappealing.. it was dry and difficult to chew, this chicken would of been better served shredded as chicken soup. The burgers we ordered were dry. The only enjoyable thing was the fries. The presentation was good i would recommend smaller plates to make them look fuller and more appealing. My sons wings were really dry 😕 he didn't eat them. Lets talk about the restaurant and children. Its kid friendly they do have a kids meal and a changing table in the women's washroom. I didn't see any high chairs but I'm sure they do. Changing topic let's talk about covid and cleanliness.. for starters the tables are extremely close together when I got up to check out the washroom my diaper bag tapped into people thats how close all the tables were, washrooms are dirty, tables felt sticky. Moving on to ambience its good there's a theme, a bar in the center or the restaurant.. service not the best. Food disappointed 😞. Pricing for 2 kids meals 3 adult meals was it worth 120 for 2 orders of dry wings, 2 burgers 1 being kids meal and another chicken kids meal.. for Not so much.. presentation was good, but thats all it was after that a good presentation. Perhaps one day will give it another try.. maybe in a year or so hopefully things will change. I don't like writing reviews like this but I have to be honest in my personal experience and this is how the cookie crumbled.