Juicy — Restaurant in Chicago

This review is for vegans. I ordered the vegan beyond meat burger earlier today but not sure what I got. I have some suspicions that what I was served was vegetarian not vegan unfortunately. I sure hope I am wrong and will gladly change my review to 5 stars if that ends up being the case. I would be delighted if a manager comments on this and assures me that I didn't accidentally eat eggs and milk. Ok, so first off... It was not a beyond burger. Even though that's what it said on the menu. It looked like a garden burger as I could see carrot bits. Now the problem with garden burgers not being vegan is that they usually need egg to bind it all together. The vegenaise and vegan cheese were authenticly vegan. I saw the follow your heart jar. My other complaint is that I'm pretty sure the bun was brioche (milk and eggs). I truly hope I am wrong. But a shiny bun usually implies brioche. Now the last time I thought I got served real cheese at another restaurant, I ended up being right. In that instance, I paid an upcharge for vegan cheese and received both vegan and real dairy cheese. However, I do want to say that I'm pretty convinced at Juicy the cheese was vegan, however it was the burger and bun in question. I do want to say that they were definitely vegetarian, however when you are vegan there is a huge difference between vegan and vegetarian. I went vegan for health reasons and reasons of morality. It does frustrate me when I order something vegan, expecting to get vegan food and I'm not served that and I unknowingly eat dairy and eggs. Like I said, I truly hope I am wrong. I will gladly change my review if that ends up being the case. But if you are in fact a strict vegan, I would ask about the bun and I would also verify you are in fact getting a beyond burger. Who knows maybe they were out of them and mine just happened to be an exception. But I'm pretty sure garden burgers are vegetarian not vegan. I do want to say that my service was not bad as other people here have reported, everyone was positively nice. However if it says vegan on the menu, it would be nice to be served that. It's important to note they also had a vegan hot dog listed and a vegan taco. I didn't try either one. I did end up eating the burger, I didn't want to make a scene amongst my group. I do want to say that I deeply appreciate that they are trying to accommodate vegans. I just hope what I ate was...

I came here the first time on a Friday afternoon and it was a slow day. I ordered a hotdog and a side of fries for $8 and I got a decent amount for what I pay for. Then, I decided to come in again today July 27,2024 Saturday around 5pm cause I had a good experience yesterday so today they were busy. I wanted the hotdog and they ran out so no big deal. My bf and I got polish sausage and 2 sides of fries and a Mango Pineapple, Strawberry Mango and both were bitter. So when the food came my fries was a good decent amount then I looked at my bf fries and it was like half of the amount compare to mine. I asked the girls in the front if this was $8 and the girls told us it was the same amount as a combo. I didn't believe it cause I can obviously compare my fries and my bf fries. Probably, running out of fries too and they just give you a little bit. Such a rip off. So we just took the fries and walked away. Not worth arguing about it. I would stay away here...

I ordered a vegan burger and the lady at the counter said they didn't have any vegan food. So I asked if I could get the veggie taco, and she said they didn't have that either. I asked if they could make a regular chicken taco but without the chicken and she said it was impossible. By this point she was getting a bit rude with me. I asked if I could get a nutella milkshake and she said they didn't have any milkshakes right now! So what DID they have?! I ended up with the cheesy fries and my boyfriend got the Polish sausage dog. The food was overpriced but fine, about what you'd expect, but the service was unpleasant. I won't...