I used to consider The Gage as one of my top restaurant choices for a great meal and good service, but my recent experience has left me deeply disappointed. My last visit has solidified that I will never return to this establishment. I had a reservation for the tail end of breakfast service before they switched over to dinner.

Despite arriving early and having about 20 minutes before the menu transitioned, the service was excruciatingly slow. After waiting for someone to come to our table for 12 minutes, I had to go to the host stand to inquire if someone was assigned to our table. Even after that, it took another five minutes for a waitress to slowly make it over to us and take our order.

The food delivery was also subpar. The appetizer and breakfast pancakes arrived together with a side of fries, despite the odd combination. The fries, which used to be a highlight of the restaurant, were saturated in grease and tasted as though they had been sitting under a heat lamp for hours. Despite hoping to ask for fresh fries, no one came to check on us for 15 minutes, then 30 minutes, and still no sign of the burger my date had ordered.

After a frustrating 45 minutes, someone finally showed up to remove our plates, at which point I mentioned that we never received one of our entrees. A different waitress appeared, indicating that our original server had ended her shift without a word, and no one else had taken over the service for us. When my date explained that he never received his meal, the waitress simply said, “I'll be right back,” only to return and read off the items we did receive before handing us the bill with no apology or attempt to rectify the situation.

This experience left us bewildered and disappointed. The lack of apology or effort to make things right was simply unacceptable. It's unfortunate to witness the decline in both food quality and service at The Gage. I sincerely hope that the management takes these issues seriously and works toward restoring the restaurant to its former standards.