Printers Row Wine Bar and Shop — Restaurant in Chicago

While I liked the aesthetic of the bar/shop, I was very underwhelmed by our wine options and turned off by the very subpar service we received. I tried to chat with our server for recommendations, but he gave off the vibe that he didn't want to be bothered with us. Don't know his name, but we nicknamed him Flash because of how quickly he came and went whenever we asked a question or ordered. We also did not enjoy his recommendation (a wine he claimed was semi-dry but tasted like Barefoot moscato).

I was also very interested in buying a bottle of wine, but I decided I'll take my business elsewhere because of the level of service.

I gave 3 stars for service here. It would've been a 2 had it not been for the other nicer server coming to hand us our (incorrect) check. We honestly thought our original server was trying to play us, but it was noticed by the 2nd server and rectified thankfully before I swiped my card.

I won't be back. Especially, after reading the reviews here, there is apparently an 18% gratuity included that the servers did not inform us about. Shady behavior to get extra...

I'm in and out in 90 seconds and spend $50-$100 each time. I've been coming for years. Prices are 25% higher than Binny's. So why no cash accepted and why does the checkout system assume at least 18% gratuity for the cashier? One of my friends said the same thing and I did not initiate the conversation. And then the cashier quickly turns their head away (every time) during the checkout process knowing that moment is awkward for the customer since it's just free money for them. I tipped twice because I didn't know how to backout and theres that moment of feeling cheap even though I didn't receive a service at all. Quit exploiting retail guests. Stop putting people in that moment. Staff already knows its not fair. Financially not making sense anymore for routine wine buying but a decent selection...and a...

It’s a great wine shop. It’s a mediocre wine bar.

If you’re in the neighbourhood and you are looking to pick up some bottles and some nice cheese etc- you are in the right place. If you are stopping by for a glass of wine and a nibble- don’t bother.

A grilled cheese and prosciutto ham sandwich will take a minimum of 25 minutes to prepare (I’ve done it 3 times) and while it is indeed a wonderful snack; the wines by the glass are average at best.

I’m also unhappy with the attitude of the staff, they need ti be reminded that this is m the south loop of downtown Chiraq and NOT Williamsburg. Being camp doesn’t equate to being better than the paying customers you’re here to serve.

Summary: -Delighted to have this place in my neighbourhood while I’m in town. Frustrated by the easily remedied...