Starbucks — Restaurant in Chicago

Most of the baristas are nice and the place is clean. The poor review goes out to the blond woman barista - possible manager. I used to go there with my dog all the time and no one said the dog was not invited. I saw multiple people go in there with their dog just fine. One day, I went in there with my dog per usual, and this blond lady whispers to the black barista while staring at me and pointing. The black barista then turns to me (a black woman) with an apologetic face that dogs are not allowed in the place so I can’t bring my dog in there anymore.

This was perfectly fine with me, I understand not every place allow dogs. But lo and behold, every day since, I’ve seen different people take their dogs inside and not be turned away. The only difference between them and I is that I’m black. Maybe all the other dogs in the area are service dogs. The probability is quite low, so it leaves me to draw only one conclusion.

I just want the same rules applied to everyone, no matter...

I am a disabled citizen from Schaumburg and Today on my Birthday, my daughter, son in law and 10 year old grandaughter took me to Chicago, yo a festival, as a treat. In the way, we stopped at this Starbucks location to get my free coffee and treats fro the family. But we needed to use the facilities, so the 3 of us went to one of the 2 in this location. My 10 year old needs a little push and my daughter is concern about me falling. Then suddenly someone starts knocking the door really loudly, screaming to us that we have to go out, she cannot have 3 people at the same time. She was screaming sooo laud and being so rude. We understand policies but no need to be screaming and making this big deal without knowing the situation. Then we came out and all three clerks, well all the people were starimg at us. Embarrasing. No need for that. We did not buy anything afraid they were to spit on my drink. So rude and with attitude. It was 5:15 or so on my B-Day, October 8th....

I went in with my 10 yr old daughter and my handicapped mother to get coffee but needed to use the washroom before, all 3 of us went in the bathroom and this really rude person started knocking on the door saying only 1 person allowed in the washroom, (understandable) but she kept knocking and screaming at us telling us to hurry up.... NOT COOL. We came out of there and decided NOT to consume there. Bad experience and the screaming and rudeness... never again will we stop here. Learn some customer service people. Saturday Oct 8th 2022 around 5:15pm. Retrain your employees to have manners please, they could've said the same thing without ridiculizing...