Subway — Restaurant in Chickamauga

Ordered online to pick up. By far the worst made sandwiches I've ever seen. Ordered a footlong toasted meatball just meatballs cheese and parmesean and special instructions to please not cut in half. I mean how can you mess that up? The sandwich was a mess was not toasted at all no parmesean cheese at all and was of course cut in half. Next was a toasted steak and cheese with many different toppings and extra meat. after seeing the meatball I expected it to be missing half the ingredients. While.it did have all the ingredients on it I did not get extra meat. And the sandwiches was drowned in mayonnaise. Again just a mess.ive never had a issue when I go in to order but have had this issue multiple times ordering online. So if u want it made right make sure to go in so u can supervise them making ur sandwiches.

Update still a 1 star review for online ordering at this store. This is ridiculous. I have literally never ordered somewhere and literally nothing was correct on my order! Ordered a Philly with no green pepper, pepper jack cheese, onion, tomato, cucumber, banana peppers, and black olive, garlic aeoli, and mayo salt and pepper. A hot shot a chicken dipper and a boss sandwich.

On the first one I got bell peppers and no cucumber on one half and the other half had a cucumber no bell peppers. The cheese was white American. And all my sandwiches were supposed to be toasted and on Italian herbs and cheese bread. None were toasted even the dipper. Cheese was cold not melted All were on white bread. The sandwiches were dripping in mayo and ranch. And since the bread wasn't toasted the bread was soaked. This is completely ridiculous. When I go in and watch them make my sandwiches they are always perfect. But everytime I order online it's aweful. I should not have to babysit employees to make my food...

I placed a mobile ordder with this store on 8/17/2025 when I got there they told me the were out of Meatballs AND out of TUNA (they did try calling but I was driving) when i got there they asked me if i wanted something else or a refund. I told them Refund it all. I have called back no less than 5 times and still NO refund (Order 5088E15A-56) $37.18 still charged to my card and no refund processed. This last time I called I was hung up on by a person with a heavy accent while trying to get information about the store. Every time I call i am told the person in charge is not there. one time I called and was told to call back in 30 minutes and she would let me know what she found out. I said NO here is my number YOU call me back when you find something out . NO calls No Follow ups. I have gone to this store multiple times and they have been out of KEY items I can understand a certain bread not being ready but to only have ONE bread option 2 hours before close........being out of MEATBALLS 2+ hours before close ............ being out of TUNA 2+ hours before close???? come on! now it has been 30 days and I still do not have my refund. nobody has called or emailed me back this is UNSATISFACTORY!! staff needs some training. Worth the extra 5-6 minute drive to visit the Subway location in Fort Oglethorpe or the one in...

2nd time there in 4 weeks both times I've ordered a hot honey sandwich. Dude went and asked all I wanted on it my sandwich made it right until the end when I paid no hot honey sauce. Was I not to be told this when I ordered but after. Then ordered the nachos Doritos plenty of them at check out but was told they ain't in stock. Judging by the smell of weed in the store towards the bathrooms I can tell why. Both time this has occurred it's the same two guys. First time I was there and stood in lobby for 4 minutes while these guys didn't even acknowledge I was there but I watched them sitting there eating. Other franchises are okay but yours is straight trash. Move out of that spot and let someone else come in that will better serve chickamauga. Or step up and run your franchise. Im sure your...