2nd Edit: Went on a Sunday morning and picked up a pizza. Started driving away but I stopped to check it because it looked off. The mushrooms were very dark and when I opened the plastic wrap I could smell rotten mushrooms. When I touched one it was very slimy. I took it back inside and the guy working looked upset, kinda angry and grumpy. I just said "I don't know if you noticed but these mushrooms are slimy." He looked really embarassed and said he'd remake it. The remake was pretty quick and it was ok. I know he remade it and didn't just pick off the rotten mushrooms because he set it aside and it was still there when I picked up the remake from a different employee. Glad for that at least!
Edit: Review changed after bad service. Woman who 'always made esp delicious pizzas', made me a terrible one and was rude. She wouldn't even make eye contact when handing me the poorly made pizza. It felt intentional, did not appreciate the attitude after being a consistant customer who was always polite and kind to all the employees.
Clean store, good customer service and fresh ingredients. The pizzas are always good, but the lady who works in the morning makes them especially delicious! I always drive a little further to go to this location because the one closer to me (on mangrove) is...
Read moreWent online and ordered a Papa Murphy's Pizza tonight. In general, I like Papa Murphy's pizza, and I've been going to this place about once every couple of weeks. Usually, I just order once I got into the store, but thought I'd save myself some time by ordering online. Nope.
The email that the store sent to me said 4:52, but my pizza wasn't ready when I got there, and I was alright with it because it wasn't 4:52 yet. I had to wait 15 more minutes than what was indicated, so I thought that maybe they'd want to make this right and give me a coupon for a discount the next time that I go in.
The Papa Murphy's employee told me "No. No discount." This indicates to me that Papa Murphy's really doesn't appreciate their customers or their customer's time, and while I had been providing this Papa Murphy's with consistent business, I have decided that I will not be providing them...
Read moreI've always loved this place. Every employee at any one of their many places here in Chico has been nothing, but friendly, polite and more then helpful. My pizza is always ready within the 15-20 min that they give me. If they don't have something that you want already out they will go in back and do their best to bring out what it is that your looking for. The food is always rite on the money unless you screwed up, but even then I've seen them make another one and put that pizza on express lol. I've given out maybe 2-3 five star ratings because there's always room for improvement, but they def deserve 5 stars. Before I go I'd like to add in that they're always giving CRAZY deals almost everyday online or through texts. So if you haven't signed up yet. What the hell are you waiting...
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