7 Miles Smokehouse — Restaurant in Chillicothe

Eat here pretty frequently, but unfortunately the quality of the food, and the quality of the service has gone WAY downhill in the last couple years. The only food that is even passable anymore is the steak, which you can only get on Friday and Saturday after 4pm assuming they are open. My most recent issue with this establishment happened just a few minutes ago while eating brunch there with my family. The waitress was obviously new, which isn't an issue. However, the girl thought that the sandwiches came with sides, so we all picked a side to eat with the meal. The fryer was not working so we opted for mac and cheese. The mac and cheese was days old in a best case scenario and was re-heated in a microwave. the hard texture of the cheese was a dead give away, not to mention the bland and terrible flavor. The meat itself was dry, fatty, and also not very appetizing unless you drowned it in bbq sauce. I wish that terrible food was the worst part of the experience, but the cherry on top was when we went to check out. There was another server up front working with the new girl to ring up the order. Long story short, most of the menu DOES NOT come with any sides. This other server just said, "oh well she is new and it happens, but the sides aren't free." Even though none of us finished the disgusting mac and cheese, we still had to pay for it, even after we had been told that it came with the meal. Asked to speak with a manager, and this woman said that "we don't have managers here, I promise you." In addition to having a terrible and snarky attitude the entire time we were dealing with her.

I can't recommend this place to anyone anymore. It is a shame that a once great place to eat is apparently being run by its employees, who consistently show that they do not care about the business. They have lost a once frequent return customer. I will not be going back to eat...

When we first walked in, the place has this old diner feel. The hostess was friendly and the wait staff was very attentive. The first thing that I noticed, is that there was no smell of smoke in the restaurant. You would have thought that the smell of smoke off the food would have added an aroma to the restaurant. Even with the barbecue pits out back you still would have thought the parking lot would have smelled like smoke, it did not.

We opened with the fried pretzel bites with cheese. They were tasty but during the frying process the pretzel salt fell off. Were that salt there, it would have been really good. However, without it they were slightly bland.

My wife and I both got the pork and brisket dinner. I got coleslaw and hash brown casserole, she got mac and cheese and sweet potato casserole. The brisket was very dry. The pork was very juicy almost a little greasy, but it had very good flavor. However, everything was devoid of smoke. If you're going to have Smoke House in your name the meat should have that sharp smell and taste of the wood over which that the meat was cooked.

My hash brown casserole was a bit under done. The potatoes had some crunch to them. A bit of salt and cream would have made a world of difference. The coleslaw was really good. It was very thin shaven and had plenty of creaminess with a nice light sharp flavor. I tasted my wife's mac and cheese and sweet potato casserole and both were very good. My only complaint would be that the pasta was overcooked in the mac and cheese. You could have spread it on toast.

Overall, I don't think I would go back to have dinner there. If I was going down to pick up some take out pork, I would...

(July 9,2022) I went here with the expectation of having a great lunch from past visits. I was so disappointed with the meal that was brought out to us. I ordered the beef brisket platter with mac and cheese and onion rings as sides. I was brought a sandwich not the platter I actually ordered. The server stated it was cheaper. I wanted what I ordered not what the server thought she should bring to me. The brisket on the sandwich was nothing but fat and looked disgusting. The mac and cheese was cold. My family was with me and ordered loaded fries with chicken. It was awful, could not even be eaten. ( I went there for their burnt ends, but that is only served on Wednesdays now.) I would have been ashamed to serve the food we got. I asked to speak to the manager and was told he wasn't there. I asked can you please call him, and was told no. The older lady comes out with another sandwich that I never ordered in the first place saying how good it looked, yet it still looked nasty. I told her I didn't want it. She said I needed to pay my bill. I was being charged for food that I never received. I don't believe my family and I will be back. This place doesn't deserve any stars for the food we reviewed or the service as well. The floor was sticky and gross.. It was a horrible experience to...