Jack in the Box — Restaurant in Chino Hills

I was Not satisfied with my food And very disappointed with the staff at this location. , I ordered tacos with only meat and cheese and told them no lettuce or sauce because that gives me heartburn I get my tacos it Had EVERYTHING on it 🤷‍♀️so I went back to let her know and she was MAD and had the worst ATTITUDE made me FEEL GUILTY. I then leave with my new order of tacos and my other food and go home and OMG one taco had meat on one side of the shell with no cheese... the other taco had just meat 🤦‍♀️my Jumbo Jack had no onions a smear of Mayo. I just think it's unfair an establishment like Jack in the Box just to throw your food together carelessly is not right ..we go to these fast food places to enjoy food not to be treated unkindly. When you work customer service your main objective is to greet and want to serve the public..employees are VERY RUDE! and DONT CARE how they treat us costumers. To the employees WHO GET ANNOYED with the customers and ARE NOT HAPPY TO HELP that walk away on There phone and start texting and ROLL YOUR EYES you're in the wrong line of business if you do not like your job then...

Experience the worst service, experience the most non sensible order taker, experience the "Indian Jerry Lewis" of Chino Hills. Why they allow this person to deal with customers is BAD foreign management. They have plenty of other workers there, who are quick witted, smart, wise, good listeners, BUT, they put this dude to face the customers? Shouldn't he be in a call center back home, he can't even count "tacos" correctly, takes 20 minutes to fill ice, needs constant annoying re-instruction from co-workers, employees, strangers, please dear God, stop hiring family members to work in family businesses simply because they are tooooooo incompetent to work in corporate, STOP NEPOTISM, it HURTS your business model, leave employees non-related. Luckily, this place is near the high schools, but I did see a dad angry at his daughter for taking too long, not her fault, it's the slow confused NEPOTISM staff members bumbling around, looking at screens, clocks, timers,...

I passed by late at night and was immediately greeted poorly. The two men (Probably early 20s) were yelling about how I can’t be there (I was just in the parking lot about to walk in) and they were yelling the N-word repeatedly and laughing. They spoke in a patronizing and disrespectful manner then finally asked if I wanted anything. I just said two regular tacos and then they sighed loudly and yelled fine, took my $5 and came out with no receipt, laughing, no change, and with two tacos that only had lettuce and jalapeños. After I looked in the bag and was about tell them something when they come out laughing about how it was a joke and made two more tacos with little to no meat or cheese. They then kept repeatedly telling me I shouldn’t be there and laughing about where I should be and how I, “Should get a job helping people” Would not recommend going, not friendly, poor service, and very...