Bootleg BBQ — Restaurant in Christiansburg

This place used to be my absolute favorite place to eat, both the food truck and the Floyd location were incredible. I used to rave about their loaded fries and couldn’t get enough. I would get Bootleg every time I was in Floyd or I saw their food truck at a brewery.

Unfortunately, the quality and portions have gone downhill. The Floyd location used to serve generous portions like the food truck, but earlier this year I noticed my order of loaded fries was only half the usual size. I thought maybe it was a fluke, and went back to the Floyd location a few weeks later and ordered the loaded fries again. However, the loaded fries again were half the typical portion. When I asked the employee why the loaded fries were half the normal portion, she told me that I had received the correct portion. I asked her why the food truck served a larger portion of loaded fries. She told me the food truck had been over serving and making the portions larger than they were supposed to be. I was confused, because I had been getting the loaded fries for two years from both the Floyd location (the old location and new location in Floyd) and the food truck. The portions had been consistent until earlier this year.

So, I started to only go to the food truck. For the next two months, each time I went to the food truck, I received a full portion of the loaded fries. However, after two months, the food truck also started to serve half portions of the loaded fries. I decided to give up the loaded fries.

I wanted to give Bootleg one more chance, and stopped by the Floyd location while I was in town. I ordered the brisket, but it was tough, rubbery, and full of sinew.

It’s really disappointing because this used to be my favorite place in the world to eat, but now the portions feel skimpy and the meat quality has dropped so much that it’s just not worth it anymore. I truly hope they go back to the quality and portions they used to have. This place was something special.

I’ve included photos of the new smaller portion of loaded fries vs the old larger portion of loaded fries. Same price for...

We visited on a Friday night in early November 2024. There was a group before us when we arrived a group that were there about the same time we were and another that arrived as we were leaving. This was a one person show taking the orders and preparing all the food. She was absolutely amazing working with our indecisiveness in what to order. It was more like a food truck. We arrived intending to try the Outerspace restaurant but it was closed for the season. The other restaurants on the main strip were hoping so this was a little off the beaten path but we didn't have to wait.

There was plenty of outdoor seating in a very eclectic area with the Outerspace restaurant. We loved it. Kids had a blast exploring the decorations while we waited for our food. There is a outhouse with fun lighting and a hidden sink. We arrived around dusk and by the time we left it was pretty dark.

We ordered: • Pork/Chicken Loaded Fries (both delicious) • Half Rack of Ribs (6 ribs) (eh, would pass next time) • 1 pound Brisket (delicious and leaked through/dissolved container) • Smoked Beans 16oz (very good) • Shoestring Fries (ranch) (found picky youngest child) • Pickle Fries (very good) • Atomic Buffalo Turd (amazing but probably not for price) • Red Sun Rising BBQ Sauce (our favorite sauce option)

Overall the food quality was good. The prices were a little on the higher side. The Atomic Buffalo Turd was probably not worth the price while delicious. If we were in Floyd again we would definitely consider stopping by here. Service and atmosphere...

We visited their food truck in the Food Truck Rodeo today. Ordered a pound of pulled pork and a side sweet potato fries. Both the lady at the window and the guy preparing food checked with me on my order. When I got home, I found I only got a cup of ∼10oz pork and potato fries, but my credit card bill showed they charged me for the full pound price. Despite the fact that their food is up to par, this is a terrible scam. Such a shame we invited them to the festival today.

Edited to respond to the owner's rude response:

Sure, we customers shoulda brought a kitchen scale to the festivals to make sure your staff fill the 16oz containers with full 16oz food. Sounds very sensible eh? This was the first time I used my kitchen scale to make sure my takeout wasn't shorted in years since it just felt way off when I opened the cup at home. Check my picture yourself. You really think it's 16oz? I've been crystal clear in my original comment that both your staff checked with me on the order, one 16oz pulled pork and a side sweet potato fries, and still gave me a shorted cup and the wrong fries. Still had the guts to blatantly blame the customer instead of checking with...