Burger King — Restaurant in Christiansburg

Tried ol Burger King again drive thru clerk not the best. If you have ever been to this location it has one lane drive through where once you enter you can’t exit until person in front moves, vehicle in front of me was pulled up to door as I was at drive through window drive through clerk ask me to pull up I pointed to her I can’t move forward as it was only 3 ft space between my truck and their truck but truck in front was outside of vehicle smoking a cigarette walking around their vehicle, so I said as soon as that car moves I can pull up. I assume she didn’t have common sense lady comes out hands bag to vehicle I front of me they are still not moving she comes back in to window now another lady ask me to pull up i again show her I can’t move until this car moves which they did so I pull up to door another woman brings my food out and I ask for manager she said she was the manager and I explained the situation which she then said the drive thru girl stated I refused to move from window but after the Second Lady saw what I was saying she did go and correct the worker but I doubt it. I got home and no receipt was in bag to complain to 800 number with my purchase number I wail be complaining to corporate but do your self a favor and just avoid this location if possible it’s not the best service is awful homeless hang out around the store front but not in store it should really be revamped and...

I go to this Burger king all the time and they used to be wonderful, but over the past several months everytime we've went there our order gets messed up on the simplest things. Normally, I just let it go, but our experience today infuriated me. My family of 6 went to get breakfast through the drive thru. We ordered 4 ham, egg, and cheese croissants and 1 with sausage egg and cheese. The first time they forgot to give us 2 of the ham, egg, and cheese ones, so my hubby went inside to get them. No big deal, right? Then, we open them up to chow down, but they had messed up again. We were given 2 croissants with a slice of ham on them and nothing else. No egg, no cheese??? We drive back over there to have it corrected only to be told by the "manager" (who was working the register) that they had switched over to lunch and we would have to come back tomorrow morning to get our breakfast. I told her no we ordered and paid for our food and that they needed to fix this today not tomorrow morning. Then, the manager walked away acting like she was checking on something, but all she did was duck down behind the warming tray and tell another employee (who had just arrived for her shift) to tell me to come back tomorrow. Terrible customer service and the most ridiculous excuse for...

Fast food...what food and it was definitely not fast! Either Burger King needs to fire the staff here or close this establishment. My father and I stopped in a couple weeks ago on a Saturday evening. This place is a joke. Looked like they hadn't cleaned in a week's time; there were napkins all over the counters and the tables were dirty. No Dr. Pepper, no Coke, no water, no ice...drink machines had the front panels torn off. Had to ask them for drinks and they only had Coke in the back, which was horrible in taste. On top of that, there were no condiments out front...was going to have to ask them for those, but after sitting and waiting 15 minutes and still no food, I asked for a refund. First time I think I've ever requested a refund at a fast food restaurant. Manger came up and didn't ask any questions other than "you want your money back"...just used my receipt and refunded me. As we were getting ready to leave, my father stated "we will never be back here" and the manager's response was "no problem." Absolutely will not be going back here. Their is a much better BK on the other side of Christiansburg who will be getting our business until I hear this place is under...