Wendy's — Restaurant in Cincinnati

After a long day I stopped by wendys for dinner. It was late so I used drive thru. after getting home, I noticed there was some brown stuff floating in my sprite. I immediately called the restaurant. No one answered. I called numerous times and still no answer. I proceeded to write a review so that the general manager called my number, leaving a voicemail. I immediately returned that phone call. The manager told me to come sometime within this weekend, which I did. When I went back to the location today the employee was absolutely disrespectful to me. I don’t know what I’ve done to this employee, but they were absolutely disrespectful to me. The customer service here is so horrible. They have left me no choice but to call corporate and demand my money back not only will I call corporate. I will call my credit card company and dispute the charge if needed be. I hate that I have to go this route. I really do wish things would have worked out a lot smoothly. It isn’t an inconvenience to me to have a drink that I cannot drink while eating my meal not only do I have a drink that I cannot drink, but when I asked for a refund, I still cannot get it. This is highly upsetting and I will never return to...

This is the worst Wendy's I've ever been to. There's a McDonald's a couple blocks away with competent employees and good food. Just go there. I pulled up to place an order at the drive through. After sitting there for probably about 10 minutes, someone tried to take my order over the intercom, but the intercom was so messed up that neither of us could really communicate. The employee just stopped even trying to take my order without saying anything and noone ever even tried to come up to the window or come outside. Once I left and drove by the two cars ahead of me waiting for their orders in the drive through (both there the whole time I was trying to order,) I noticed the customer at the window was asleep at the wheel. Not surprising since they were there, at minimum, 10-15 minutes, but probably a lot longer based on the attempted service I received. Don't expect the employees here to do anything to actually help you. After about 3 visits since moving into this neighborhood, I can seriously say, just go somewhere else. You have...

Where is the manager at when you go in this place or the drive thru? Do YOU NOT OVER SEE YOUR EMPLOYEES AND THE WAY THEY TALK AND HANDLE OTHER PEOPLES FOOD? Oh that's right, you the manager are just as bad as the employees, you taught them well ... The employees are down right RUDE! The food is thrown in the bags , chili dumped all over the bags and onto the other food that we purchase. They never check the orders to make sure everything is there, always slipping and leave our fries or other food out. This isn't the first time this has happened. My question is ... WHEN ARE YOU GOING TO SHUT THIS DIRTY STORE DOWN! Corporate needs to come visit under cover and really see how nasty YOU PEOPLE ARE!!! We will never be back and I am quite sure I'm not the only person this has been done too!!!! Thanks for ripping us off for our fries and 2 sandwiches we...