Yakitori Hibachi Lounge — Restaurant in Cincinnati

We waited all day to eat because we knew that we were going to yakitori to have some great food and drinks as we experienced on 3/22/24 (nothing was below a 10) We were surprised that we had to wait until 5p - a little late for my liking but we were willing to wait; It started great with being greeted by the staff as we walked through the door. Atmosphere was great once again; Your server, asked for our drink order and we kindly asked her what are the drink specials today? She stated she was new and had to ask a different server. A second server approached and stated that we only have drink specials on Tuesday. I stated well the young lady Alecia “a previous sever on a past Friday March 22 told me about DAILY Happy Hour 5p-7p; BTW, Alecia was AMAZING! The server then stated unfortunately that information was wrong. Then we said okay no problem, do you have any specials today? she did not know of any and had to ask a manager. I already saw food specials on their website; the server returned from speaking with a female manager and said the only specials for the day is with the hibachi, no drink specials. We then stated okay well do you mind sending the manager over because we have been getting so many conflicting answers. Next a male “manager” stepped over to our table, sucking his teeth and stated I heard y’all wanted to see me while turning his ball cap around; First off, that’s not how I would expect a manager to approach a situation but that’s my opinion. We asked the manager what are the specials for today and when is happy hour, because we purchased half price drinks on Friday; and were told about daily happy hour specials. He stated only food specials today. We stated okay, well that’s unfortunate because the last server told us otherwise and also the owner on March 22 told us the same thing. He laughed and stated well let me call the owner “which is my brother” so we can hear for ourselves. Male Owner is put on speaker phone to “clear” everything up for us, which did not help or clear anything up. He also did not disclose his name nor appear apologetic; After hanging up with the owner we decided to leave and go to a well known hibachi restaurant where specials are offered and we feel appreciated. We would have loved to support Yakitori even after having the wrong information given about the drinks but felt that we were not being appreciated or heard. A simple apology could have cleared everything up but that was not given not ONE time which is unfortunate. Blessings to your business wish this experience had...

Nice, new contemporary oriental decor. Good location. The food was mediocre. The service however, was a very big disappointment. It took over 45 minutes for us to get our food. After I asked what the delay was with our meals it was another 15 minutes, then each persons meal was. delivered slowly one by one. The used dishes were not cleared promptly so our table was cluttered. After the food finally was delivered, the waitress did not check in to see how it was or if anything else was needed. The acoustics in this place are terrible so the noise level is extemey loud which made us even more uncomfortable. The price point for the food was too high. One soft drink (12 oz can of gingerale) was $5. They also automatically tacked on a 20% gratuity which I did not appreciate because the waitress did not deserve it. This place could be successful but they need to hire experienced waitresses and figure out how to get the food out to the entire party at the same time and in a more timely manner. The wait for the food was just too long. I had to ask for our checks then wait 15 minutes to get our checks and another 15 minutes to be cashed out. All of these things determine what kind of experience the customers have. My first experience here was not positive and.l dont plan to go back. I do however, offer this feedback as constructive criticism and I wish this entrepeneur all the success...

Yakatori

I had the pleasure of dining at Yakatori recently, and I must say—it was a great experience from start to finish. I ordered the plain dry rub wings, while my friend opted for the salmon bites. Both dishes arrived hot, generously portioned, and full of flavor. The wings were crispy with just the right amount of seasoning, and the salmon bites were fresh and perfectly cooked.

The service was just as impressive as the food. The hostess was attentive, welcoming, and very knowledgeable about the menu, which made ordering easy and enjoyable. The restaurant is beautifully decorated with an Asian-inspired theme that creates a warm, inviting atmosphere. The patio area is a lovely addition, offering a different view and vibe for those who prefer dining outdoors.

Yakatori is also easy to access, with convenient parking located just behind the building. Inside, large screen TVs are thoughtfully placed so you can catch a game without feeling like you’re in a sports bar.

Food was delivered quickly and piping hot, which is always a plus. All in all, Yakatori is a spot I would highly recommend for both quality food and a relaxed, stylish...