If I could give it negative stars, I would. This place deserves the lowest ranking possible. I was driving on route 130 one night and I decided to stop at this sonic since I haven’t stopped at a sonic in a long time. When I pulled up to the drive thru, it was around 9:30 PM, and the atmosphere was dark, creepy, and sketchy. And there was only one other car in the parking lot. It honest made it look like it wasn’t a safe environment. When I pulled up to the speaker, right away I noticed a major problem. The microphone drive thru speaker is tuned up to the MAX. Way to loud to the point where it hurt my ears every time the person on the other end was talking. Not to mention that half the time I couldn’t understand anything they were saying because of the noise. Eventually I pulled up to the front window. When I got to the window, the worker was extremely rude. (I could tell if it was a he or a she, but if I had to guess it was a she). She didn’t even tell me my total and just stood at the window and gestured for me to give her my card with an annoyed expression. She took it and then went off. Then, a few minutes later, she came back with my card and handed it back to me. But not all of my food was ready when she came back. So, she just handed me my card back and shut the window. She didn’t say something like “it’ll just be a few extra minutes or so” she just straight up shut the window. I then had to wait 10 minutes at the window for my food to come out. And, the entire time while I was waiting, that same worker was just sitting there on her phone. Needless to say, I won’t be coming back to this sonic location again. Poor service, rude workers that need to be fired or retained, and a dark creepy atmosphere that makes you want to run in the other direction. To anyone reading this,...
Read moreI would rate this Sonic with zero stars if I could. We were the only ones in the drive-thru. The person took our order promptly. I attempted to order onion rings but they were out of them. I ordered a chophouse burger. When I received it, the burger was not what I ordered. I inquired, the gentleman that came to the window was courteous enough and said, "We're out of the onion straws, so we just added the lettuce and tomato. That is a mistake on our part." I then asked for a regular cheeseburger. By this time, we're at the window for a good 15-20 minutes. We pulled ahead so other cars could be serviced. A staff member brought out the burger. I took a bite and realized the meat was rotten!!!! I'm sure people had gotten sick that night. The fries were cold, my lemonade was warm. The milkshake was the only half decent item we received. We spent about $20 to throw it in the trash.
While the staff were friendly and seemed to do what they could to address the issues we ran into, they clearly do not have the resources needed to run this establishment and provide food that will not get people sick. Truly a shame, this location will be closing...
Read moreWhy doesn't this place care? How come every single fast food place in the area has figured out how to deal with door dash deliveries while servicing in person customers? Why does everyone have to wait in line for 30 minutes or more every time? And even after that, they can't get the order right? Are there any adults involved in the running of this store? Has the owner actually died and a group of high school kids and parolees are trying their darnedest to make is seem like somebody is still running the show when in reality they just leave with the days cash stuffed in their pockets? Somebody needs to answer for this. Does Sonic Corporate know how poorly this store is being managed? Do they even care how sullied the sonic name is due to this one stores impact? Do they even care? Do they know that I can't hear the word "sonic" without me hearing "waiting¿" Is this thing even on??? Please respond with something human and not a...
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