Jimmy John's — Restaurant in City of Albany

Went in for dinner, late night with an acquaintance and this restaurant is on the Albany Hospital grounds so thats their primary clientele. First impression upon homeless y panhandlers bumrushing you before you even get outta your car is a turn off. The quality of food is not fresh as one might expect, as well very bland. It was my first y last time I would cater to this establish. The dining room was a very cold uninviting steel grey with bold red lettering. The girl working was working alonne and breaking down the stations abd prepping for the next day. She was by herself so she wasn't the most attentive and wasn't helpful in answering anything about the sandwiches on the menu and we had to yell our orders as she was all over the place (meaning running to the back constantly...) . Plus the quality of the food I personally didn't think was worth the price for what the sandwich was I ordered yet I understand their high end location comes at a premium so they have to have high profits (i use to co-own 2 Quiznos so Im basing...

walked in normal for a second, Then empoyee came out after good 30 seconds or so, from that second on i knew it was coming my day was shot i thought i was at a drug spot what is your choice of drugs my experience went from 100 to 0, long story short i called credir card, corporate, still waiting for a refund that i still did not recieve yet because the clowns didnt even know how to issue one lol Bad experience. now relizing there are 2 other locations not sure if i even want to visit again. as a buisness owner i know 1st hand good help hard to find but wow they must be...

Ordered July 2nd on the mobile app but never received my order because they were closed after 6pm which I did not know. Was promised to get a refund the next day never got it. Went in person to see if I could get my refund back workers took my order number down and said it would be 1-2 days to receive jt. I never got my refund back. This is the second time that they have charged me for an order I never received. Totally...