Otto Coffee Roasters — Restaurant in City of Binghamton

I went in and asked for a decaf coffee, as it was afternoon and I'd already had some coffee that day, and too much caff gives me the jitters. Owner said they don't brew it, which is typical of upstate coffee shops, not to keep decaf on hand, and I understand. She offered a decaf Americano and I said great. However when I asked for a double shot (in this case, quattro shot) of espresso in a larger cup, she flatly refused to do this.

I understand an artisan and a business person trying to maintain their image and product but I wasn't exactly asking for a coffee toffee caramel blah blah latte.

I was told in a tone that struck me as condescending that they do things very "traditional" there. However, I was asking for a a certain number of shots of espresso plus a quantity of hot water to replicate a strong American cup of jo. This is actually why the Americano exists as a drink: American soldiers in Italy during and after WWI rebuffing small, Italian and espresso drinks and wanting something more like American coffee - the solution of Italian cafe staff was to add hot water to espresso shots.

So, not sure how my request wasn't "traditional" or in keeping with what an Americano is (not that I wanted an Americano; I wanted a large cup of decaf coffee...)

I've lived in Paris, Buenos Aires, Venezuela, and New Zealand, and I've had amazing coffee from many shops, many of which are very insistent on how things are 'done.' Never have I ever though, been refused a sale of the number of espresso shots I wanted, plus a supply of hot water.

Normally, I would have gone to another store at this point, but due to time and work constraints, was in a position to get coffee then or not at all (I actually explained this hoping for a bit of understanding and was provided with several unsolicited suggestions of how to avoid said constraints in the future. I'm sure the owner meant to be helpful but as a customer, this just struck me as more condescension and gave off the air that she knew better than me what I wanted or should do.).

Desperate, I asked for just four espresso shots in a cup thinking I'd do the hot water myself. According to the owner, I wasn't even allowed to buy this either.

The owner did give me the Americano exactly the way she wanted to make it, for free so I could try their pure vision of an Americano. This was very generous of her, especially since I'm sure she was exasperated with me at this point.

I hold a WSET certification in wine and pay attention to what I drink. This espresso drink was rich, smooth, non-astringent, and flavorful but balanced.

It was absolutely delicious and even held up to some of the coffees I had living in Venezuela - which has the best coffees I've ever tasted (along with a place in Wellington, New Zealand).

I only wish my experience of imbibing the coffee, sip by sip, had lasted longer. In fact, I had a hunch ahead of time I would wish that. It was one of the several reasons why I was trying to order my coffee the way I had been (another reason: the freedom to calibrate the concentration of the brew on my own, as I went along, to see differences in mouthfeel and flavor. Apparently this is a ghastly quirk L'aveggio can't indulge. However, I find it's fun to do when trying espresso from a new roaster.).

So, I'm not entirely sure that I'll go back. As a younger-appearing woman I have to tolerate a certain amount of condescension in life, and, day-to-day, it gets pretty old.

Though their coffee was not bitter, the aloof air that someone else knew better than me what I should drink left its own...

The most unique roasted bean flavors and thrilling coffee drink like no other coffee shop (beats many of the 50,000 plus coffee shops in NYC). This small coffee shop with its warm atmosphere, will grind your beans not just to your coffee machine requests but more importantly toward your desired taste buds. Service is efficient, flexible and SUPER friendly. You are treating your mind body and soul well when when you order coffee from these folk. Whether you live in the area or passing through, it’s worth the stop! Thank you...

Passing through town and figured I would see if this place lives up to its hype. It does and then some! Watch coffee being roasted while enjoying a cup of perfectly prepared coffee. The cookies are moist and delicious as well! The couple running this place are doing everything right. I have watched as the lady knows her regulars and what their tastes are. I feel like every town I live in should have a coffee shop like this! Places like this absolutely make...