They had some cool stuff, and I was really interested in buying some of the stuff offered, especially a steel drum. Unfortunatly it had no price tag, and nobody came to answer me when I tried to ask about the price. I then moved to look at the tarot card selection, and to remember which decks I wanted to return to the store to buy, I took 2 pictures of single deck packs. The women who was the only person inside asked me very rudely if I was taking pictures and that there were signs all around that photography was not allowed, leaving me feeling very bad for breaking rules because I had seen no signs and because she had spoken to me like I was stupid and ignorant. If she had not shown me a sour attitude and then walked away right afterwards to sit back down, I would have offered to delete The photos which I did anyway. The signs, after having to search for them, were very small and there were 4 of them, 2 of which were hidden behind merchandise. They were also only on one area of the store, not where we were looking. A man who worked there then appeared, and she complained loud enough for us to hear about us just playing around and not buying anything despite the fact that I could have bought the drum I came to buy if I had any price to go off. The man also asked us if we had questions, and then clearly spoke to me as though I was the only important one in the group because I was planning to spend money when I came in, rather than seeing if anything inside was something they wanted to buy and then deciding. It is unfortunate because service is apparently much nicer there usually, but in my experience the staff don't care about the customers or about showing even enough decency to wait for them to leave before talking...
Read moreUpon entering, was very pleased to see that Covid precautions were being used. Although I had sanitized prior to entering, I was asked to again- not an issue. However, I was there with my son who was not necessarily thrilled to be there and he was playing Pokemon Go on his phone. The cashier yelled, yes yelled (we were the only customers in the store) "no taking pictures". My son, who was polite said that he was aware and he was playing a game on his phone. Again, without acknowledging that he responded to her, she yelled again about taking photos. Alright, he wasn't. He was playing Pokemon Go. A game. I had every intention of spending money while there, I had every intention of helping the local small business. I can tell you, I am from Binghamton, and now live in Syracuse. I can spend my time and money in Syracuse at a handful of metaphysical shops, I don't NEED to be in this store. The negative energy was too overwhelming. I told the cashier this and left. My son and I immediately went next door to card collector store and spent 50.00. Sadly, Imagicka will no longer receive my business. Given times like this, small businesses should appreciate any foot traffic they have. Foot traffic and friendly staff will result in sales. Treating someone in this manner will not and puts a sour taste in...
Read moreI've been in here a few times now. Each time the vibe is more off than the last. Not bad vibe but an unnerving one. Rude ... Rude .. Rude! I'm not an expert in the mystical world by any stretch. I was looking to buy some crystals and/or crystal jewelry, etc for my daughter for her birthday I'm asking questions as to the meaning of certain ones and they had a certain kind she liked, I was ignored COMPLETELY! The guy there, the owner, acted like he was bothered by my questions. No help whatsoever! Even the girl at the register was dower and rude. I'm not paying overpriced items if I don't know exactly what I'm buying for crying out loud! I wouldn't want to buy some voodoo crystal or something thinking I was buying her something to bring prosperity and good luck! Damn! They couldn't care less about helping a customer who's willing to spend $$$ in their store and pick out just the right gift. You can't move in this store anyways! Jammed packed with stuff they won't help you with or explain. Buh bye! Other places in the area with better...
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