Central City Bar & Grill — Restaurant in City of Cortland

1st time back in about 5 years, and they have gone downhill. Menu has been pared down, so favorites like the chicken pot pie are gone. Took 20 minutes for my wife to get a glass of lemonade. Our 1st choice of appetizer was not available, so we had to go with the pretzel sticks. There is nothing to write home about. We ordered a Gouda Burger, Buttermilk Chicken Sammy, and a Cheeseburger wrap. Was never asked what temp we wanted the burgers, and they came out well done. The plate for the gouda burger had so many waffle fries on it. It looked like they were trying to hide the overcooked burger that was served on a stale bun. The buttermilk chicken Sammy was soggy before they drowned it in ranch dressing and another sauce that wasn't on the menu. The bacon on the sandwich was floppy in the middle and burnt on the ends. My side of sweet potato fries were clearly burnt and tasted bitter. Some of this could have been excused if it didn't take an hour for our food to reach us. 3 tables that sat after us got their food, at least 20 minutes before us. Even with 10% off the bill and the sweet potato fries at no charge, our bill was still just short of $80. Service was beyond slow, which for a Friday nice could be understood, but there were 5 tables, an empty bar, and...

I am so dissatisfied and disappointed with the food, price and the way I was treated. My family has been going here for years. We aren't there every week but we go out once or twice a month here. Let me start by saying the buttermilk chicken sandwich I got was BURNT as heck, the bread was not right for the sandwich, very awkward and the staff were so over working I sat there for 10 minutes before I could get them to make me a new one, the second one was SOAKED in oil. I was still unhappy and the waitress was not helpful at all in fact she rolled her eyes as if I wasn't even there. My fiance had a burger and it came undercooked by a lot. We don't mind pink in our burger but this was ridiculous, he ate his fries and left the burger. whoever says this is a good restaurant with friendly staff has had way toouch to drink to tell. I have had enough of this establishment and will not be going back. My meal was 53$ for food my husband and I didn't like or eat much of. This place SUCKS. not the first...

The food was good. Service horrible! They weren't all that busy either. We were sat down at a table and our drink order was taken. Then we never saw our waitress again. Two other ones came over quite a while later and asked if we had ordered yet. We told them we had ordered drinks but not food. At this point I was ready to walk out and go somewhere else. The one brought my drink from the bar but not my husband's drink. We had to flag someone down to find out where his drink was. "Oh the bar tender doesn't know how to make it"...WHAT? when it's a drink special you have hanging on the wall to choose from, shouldn't be a problem! Once we finally had our food, which took forever to get, it was good. Service however was not! I could go on and on about all the issues, but i won't. There are many other places to go for good food. I will never go back there! I wouldn't even give them a whole 1 star, but it wouldn't let me do...