Papa Leo's Pizzeria — Restaurant in City of Lockport

Man I hate the drag down local businesses, but this experience ruined it for me. We ordered online, which I’d never suggest to anyone ordering from here. The app said it’d be done in 30 mins. I get there and they can’t find my order. Turns out they hung the ticket and never told anyone else. So they say it’ll be another 20-25 mins. I get it, mistakes happen. I worked at a pizza joint for 9 years. So I’ve seen it all. So I wait 25 more mins in my car and go back in. Mind you, I’ve only seen 2 people go in to pick up their orders during the 30 mins I’ve been there.. so not busy at all. At least to my standards.. I go back in and they tell me it’s gonna be a bit longer. I’m now watching them work to kill the time. It’s obvious they missed a few of my items… they scramble to get my order together. I finally walk out of there after an hour spent waiting there, on top of the 30 mins I waited to drive over and pickup. The staff is severely disorganized, and lack proper training. They desperately need management.. The food was below par, but it definitely wasn’t gonna taste good after that experience regardless. I truly hope they can get...

Friendly staff, tasty food. Ordered a 1/2 sheet of cup n char pep and cheese with traditional sauce, 20 wings 1/2 med, and 1/2 sweet chili including breadstick, totaling a little over 45 bucks to feed a family of 4, and about 45 to 60 min to pick up(on a Bill's game day). Pizza was pretty good, but I would advise to order it to your exact liking, (ie: you like stretchy cheese when pulling your pizza apart be sure to order it as an extra) pizza had an zesty old style taste, dough and ingredients were to the right ratio, wings...oh man the wings were crisped perfectly; despite being placed in styrofoam container not one wet slippery wing, just crisp! Breadsticks were pretty good, slightly chewy, but nothing a little toaster oven can fix if its a true bother! Sum it up, as of this day of review Papaleos' scored a 5star bcz of price, food( taste and the abundance), friendly service.... giving an extra star for the guy who said GO BILLS!...

My favorite place to get subs here, but I haven't been swinging by a lot lately. Their 8"-and-a-drink is a good value, and I like the new rolls they've been using. Plus, they don't use the cheap shredded lettuce that wilts real quick. You know the stuff.

My main complaint is that orders take a while to fill, especially if you eat there. Still, it's worth the wait. Also, Leo's uses a sweet sauce for its pizza, dips, etc -- not my preference personally, but to each their own.

Staff is pretty laid back and polite, though again, I can't recommend them if you're in a rush. If you've got the time to eat in and stay a while though, they've got...