I came in here tonight, had such horrible service and I’m assuming it’s because of my skin color because there’s no other reason for that type of behavior, I received tonight. A woman came in the store in front of me, She was talking to the waiter and then she walked out the store. I told the waiter what I wanted and she proceeded to put my rice and beans in a container. The other lady came back so she made me wait until she finished getting her food and then cashed her out. Then, the waitress proceeds to do other things while leaving my rice and beans just sitting there on top of not even getting the other stuff I ordered ready. Next, she goes into the kitchen and brings out more food for guest sitting down. So I waited. I was already pissed off because I know what she was doing, and I want to see if she was going to interact with me to finish getting my food ready. I shouldn’t have to call and get her attention, she knew why I was standing there by the register and she should definitely know why I was standing by the door about to leave because you completely disregarded me. You probably assume that I’m only black without even knowing me and you proceeded to have me stand there and wait like an idiot while you serve everybody else and you don’t even come back to bag up my empanada and get my tres leche ready. Even the guy sitting down at the table look back at the waitress like you’re not gonna finish serving her. If you don’t want to serve people who are of the color then just say that I would definitely not walk back into your...
Read moreMe and my husband are very huge food critics. We spend good money to eat out and tip well. We are normal customers on Wickam location and spend over 50.00 each time. Dominica, Colombia and Puerto rican heritage are big on presentation, and love to feed people. We get the portions we are suppose to get on Wickham. We went to Dolson for the first time and the Manager needs to be present to observe. I'm not happy with the service of giving larger portions to some customers and giving smaller portions to us when we ordered the same exact size order. Not to mention chicken chunks are definitely not chicken strips that you buy out the frozen section in the supermarket and thats what we got. The food we received was not fresh and should have been due to the time if day we went. . We will stay faithful to wickham ave because we are not happy with dolson ave. food at this time. The potato salad was sitting and darkening on top which means its time to throw out and make fresh. I'm not sure why the food does not look or taste fresh if it's the same owner and serving the same food. Dear Manager please correct whatever issues are going on on dolson because your customers are what drives...
Read moreGreat food, always flavorful! If you're in a rush, call ahead because they get jam packed fairly quickly. Prices are good for what you get. If you get empanadas, make sure it's not towards the end of the day, otherwise you run the risk of it being stale. Other than that, great...
Read more