KFC — Restaurant in City of New Rochelle

Been there on two occasions in three weeks. On both occasions I was served fries that was stale and hard at 1:PM in the afternoon, two hours after opening. Upon reading other reviews for this restaurant I saw that other customers had the same experience with the fries, with food that was not freshly made and spoiled meat/chicken.

As for the dining room it was spotless on both of my visits. I like the layout and the decor. When the music is not playing loudly and having only a few diners, it creates a great ambiance to eat, think and relax on a break for lunch or life!

This part is for the MANAGER and OWNER! Selling and re-frying food that was made from the day before and chicken that was not inspected for spoilage is definitely not acceptable by us, your customers. "It's down right atrocious and not healthy!" I understand the need to cut cost and make a profit, at the same time, but not at the extent of your customers health and enjoyment of the food you serve.

To the WORKERS! Don't think of this "as just a place I work for the money. I am not the owner or manager, I am not here to make changes!" And that YOU don't care about the unfair and unhealthy practices that is been preformed. Care about the customers you serve and speakup!

Overall, you all can make the food safe, healthier and delicious to eat. The customers' happiness is what keeps them coming back for more comforting, KFC food!

My best regards to all!

I will GIVE you props for being one of the very few KFC in NY and NJ not making the food very salty in...

Ok, so I haven't been to the New Rochelle location in about 10 years for the one fact the staff. So about two days ago in lack of better judgment, I took my son to this location now mind you I live in New Rochelle so I have to drive far to get some KFC but my son wanted to eat and it was just easier to go there. So I drive up to the drive-thru and I'm waiting for someone to say something I didn't get anything, so I say hello! A few times and no response so after about ten minutes I drive to the window and the car behind me did the same once I am at the window the staff are just looking right at me not saying a thing, so I say excuse me and two of the staff members look right at me and just l walked away one of them saying oh he can wait and the manager is right there doing nothing at all did say one word. If I could I would give them no stars they really need to retrain the staff and hire a staff isn't young and that really want to work. I will not revisit this place and I will make sure that no one I know goes to...

I came in the order food and I should have know it was going to be a long wait, judging by the drive thru! The inside wasn’t much better. I kept hearing some woman in the bad hollering orders! I am sitting here waiting for my food as I write this, because I can’t believe how slow this place is. I have came here for years and always enjoyed my experience here. They closed down for renovations and that was a long time. It nice inside but the tables can use a wipe down. I still can’t believe my order is not ready and there are 4 people ahead of me. Guess I’m gonna have to start cooking at home. Oh my god, this guy was here before us and 2 people have walked out with there orders and he just got up to ask where was his.

To top it all off, my order was wrong! Thanks KFC, I’m gonna go back to cooking at home. I’ll save money and...