Little Caesars Pizza — Restaurant in City of Newburgh

I had placed an online order for pick up yesterday and I was served by a white, hefty lady who always give me an attitude whenever I come in. I had told her that I am picking up two pizzas— one extra cheese pizza and a SUPREME pizza. She said they don’t have SPRING pizza, and I kept repeating to her ‘SUPREME.’ And she continued to argue, and look down on me as if I am pronouncing it wrong. Every single time I come to pick up my order at this store I am given a poor service, with the same lady giving me an attitude. If she doesn’t like working there then don’t work there, otherwise go along with a standard customer service that includes RESPECTING everyone without racial discrimination.

After having to go through that incident, I tried to contact them to ask for the manager to make a complaint regarding that employee. The person’s voice that I had spoken through the phone sounded the same as the racist lady. Anyway, she said that she is the manager AND the owner of the store. Totally disregarded my complaint and snubbed me on the phone. You would think that she would apologize and take action for what had happened. But after calling again the next day and speaking to a different staff, the lady faked about being the manager and owner. They said they would have their boss contact me back to fix this issue. But I haven’t heard anything from them till now.

oh by the way, pizza is always good. I love your pizza. and if Little Caesars Pizza boss saw this, you have to fire her. And you need hearing aid, contact...

It's Little Caesars. You know they use cheap ingredients for their pizzas, hence the affordable (Or once affordable) pricing. You know they're cutting corners, if you know anything about how they're able to sell pizzas at the price that they do. So you're not coming in here expecting the "best pizza of your life". But, it's pizza. It's decent and it's affordable. That's why we go to Little Caesar's. It's hit or miss, so I gave it three stars but when it's on point, it's on point. I usually just order and pick it up from the deploy machine to avoid the lines. I'd use the app, as you can customize if you want things like more sauce, less sauce, more cheese, etc. They usually hook me up with a free crazy sauce without being a...

Terrible customer service!!! Older guy who was the manager was very disrespectful. Went there to pick up my food that i had placed online. I received a message telling me my food was ready and i also had a confirmation code for my order. My order came out to $51 and change! The manager told me they didnt receive my order so there was nothing he could do. He said his hands were tied. Its has now been a week of me continuously trying to contact anyone who can give me a refund and still nothing. So i never got my food and i still have not got my money back! In words i got robbed! Worst place to ever go to and will also never...