Little Italy Pizzeria — Restaurant in City of Ogdensburg

Sorry, this may seem petty, but after 7 years going here, I will no longer recommend it.(which I have done many times) The food is good, but the atmosphere is the reason I will no longer be recommending or visiting it. We've been going there for 7 years, every year we take a family trip to Black lake and 2 or 3 times while there we make the 35 min. drive to lil Italy. One of the reasons we started going back was because the owner, Joseph would go out of his way to make you feel at home. He would chat with my boys and stop at each table and chk on things and chat for just a min or two. It was a nice old school touch that my family really appreciated. Noticed last year he only went around to the regulars and seemed to avoid us. I chalked it up to Covid fears. But nope, went 3 times over the last 2 weeks while we were there and each and everytime I watched as he would visit the other occupied tables and seemingly avoid us. First time he looked as if he was helping with the pizza side of things as well so I chalked it up to being busy. Second visit, only 4 other tables occupied, he visited and chatted with each, looked our way and left. This last visit on Friday was the final straw. 6 of us, well dressed, polite, friendly noticed as he visited the 6 other occupied tables for a few minutes each then and walked by us. Then he even went to the table next to us to help them box their food up and told us he was setting their pizza box on our table, then left. My fathers 73 and old school, and I could tell was little hurt not knowing what we could have done. We spent $500 at his restaurant last week and thousands over the years. We always tip over 20% and are very pleasant as the wonderful waitress Chelsea that we had multiple times could attest to. Again, this may seem petty, but after spending thousands of dollars in this restaurant over the years, this simple gesture, or rather lack of truly made my entire family, from my parents to my children...

Sad experience after a long drive from Ottawa. Ordered their Seafood Alfredo…a recommended ‘specialty’ of the house. After waiting 30 mins for it to arrive, the waitress on approaching the table advised ‘he put too much sauce on it’. ‘Too much’ was a gross understatement…there was so much Alfredo sauce in thebowlvwithinnwhich it was served that you literally could not see a noodle…anywhere! It wasn’t edible as a pasta…perhaps a soup??? The waitress agreed and offered to exchange it for something else. The owner came over and asked me how the meal was as my wife was finishing hers. I said that I didn’t know asi hadn’t received it yet. At which point he stated, in the middle of the dining room, ‘…that’s right…you’re the one who changed his mind! I was floored by the comment but he walked away never to return. The veal ‘medallions’ I was subsequently served was 1 slab of thin veal draped over chunky mashed potatoes. No pride of ownership here…and...

We drove 1 hour to have dinner here last night and unfortunately had one of the worst experiences. We were seated in the corner, given drinks, then forgotten about for 15 to 20 minutes. The party seated right before us was eating by the time our waitress came to take our order. We finally got our food, ate, and were ready to leave. Our waitress told us to give her 5 to 10 minutes so she could take care of the big party in the next room and and would come back to box up our pizza. We had already waited too long for everything else and we wanted to leave. I boxed our pizza myself. The owner and another woman kept stating that they were short handed yet 4 people were standing at the counter at all times and the other waitresses had no issues in making sure their tables were taken care of. The food is amazing, but the...