Green Acres Cafe — Restaurant in City of Olean

I’ve lived in Olean for over 20+ years and went to Green Acres for the first time roughly a year ago. My wife and I were impressed by the comfy feel of the small-town restaurant and I had only gone back a few times for takeout. Unfortunately, we went back on a Sunday and had to sit in the back of the establishment because the seats up front were full. The lady that was “supposed” to wait on our table walked past us numerous times while waiting on others. Frustrated, I asked another young lady to take our order. You could see the frustration on her face with the lady that was supposed to wait on us because she was busy with her own tables. I didn’t think anything of it.

Mother’s Day, I decided to take my wife for breakfast. The exact same thing happened… not a coincidence. This time another couple came in behind us and sat at the table right behind us. The waitress walked over and took their order while we sat there waiting. My wife and I left the establishment and I won’t be giving them our business. It’s hard to help the local establishments when you see things this blatant.

Overall, if you are a local that they recognize, you’ll get service. But if you’re not a regular, I guess you’re better off going to...

Really good food! Stopped in for the first time for a quick breakfast before running some errands and had some very good biscuits & gravy! Place has a classic small town diner authentic and a nice display for desserts/baked goods. They sport some pretty massive cinnamon rolls too!

Unfortunately, my only major complaint was the service... There was just one server there and the place wasn't too busy, but for some reason the server wanted nothing to do with me? Maybe it was the way I was dressed (just t-shirt & shorts) or because I wasn't sure if I was supposed to seat myself, but it just felt weirdly rude from the second I got there. They were very openly friendly with the other customers, but it felt like I was the black sheep for some reason? I come from the food industry myself, so I try to be very polite & respectful to restaurant workers in general. I truly hope I did nothing to offend this server, but I sincerely I...

6/20/24 11am So I have been going to Greenacres on north Union in olean ny for a other 6 or so months and every time when this Waitress. Is working my order is NEVER RIGHT AT ALL FIRST TIME THERE WAS HAIR IM MY FOOD 4 OTHER TIME MY ORDER WAS WRONG TODAY I ORDER 4 SLICES OF TOAST AND I GET 2 ASK TO COOK TOAST MORE I GET WHITE TOAST ONE CUP OF COFFEE AND I DONT GET IT. I WAS THERE AND ALWAYS THERE FOR OVER 2 OR SO HOURS EACH TIME. WE GO NOT HAPPY

6/21/24 10am So I went back to Greenacres with my pt and The waitress. Wanted to take care of what happen and PAUL GREEN THE COOK THE OWNER CAME TO THE COUNTER AND TOLD ME THAT HE CANT SERVE ME BECOUSE I GAVE THEM A BAD REVIEW FOR A OWNER TO WAVE BYE AND SMILE BUT PISSED IS A VERY BAD OWNER BUT ITS OK ILL GO GIVE MY MONEY TO SOMEONE THAT VALUES THERE CUSTOMER'S AND VALUES THERE BUSINESS BUT HOPE EVERYONE SEE THE TURE COLORS...