Bella Michael's Restaurant — Restaurant in City of Oneonta

While in the area for business, myself along with my business partner decided to dine in at this particular restaurant. I had linguine with alfredo sauce and it was pretty good no complaints about that or the bread. However the service was beyond horrendous!! My partner specifically asked upon entering the establishment if refills were free on the soft drinks. He was told by the bartender who he asked that yes in fact this particular restaurant had free refills for drinks such as Coke and diet coke . However upon sitting down after consuming the first diet Coke I partner was told by the nasty waitress that no- they are not free!! And there's an additional charge for each one ordered. He left a separate review and rightly so because he was extremely angered. I was upset by the fact that the water glass held approximately 5 oz of water!! Why they chose to use such a tiny glass especially for something like water is beyond me because I have a condition in which I have to drink a lot of water while I'm eating.. So I had to constantly ask the waitress to refill it and she wasn't very attentive which made the meal very uncomfortable! AND TOTALLY UNNECESSARY ON THEIR PART!! THE WAITRESS WAS RUDE AND TERRIBLE AND THE WOMAN I THINK THAT WAS THE MANAGER, MAYBE THE OWNER I'M NOT SURE, TRIED TO DEFEND THE WHOLE SITUATION WHICH MADE IT EVEN WORSE RATHER THAN SIMPLY GIVE US FREE REFILLS!! This place needs to understand they are in the restaurant business and the customer is...

A couple friends and I were traveling from out of the area for our sons wrestling tournament, we prefer to find local establishments as opposed to chain restaurants. After asking for a suggestion from the front desk clerk at our hotel we ended up at Bella Michael's. The three of us entered the restaurant in the middle of dinner hours and were greeted by friendly faces. We were asked if we had reservations which we unfortunately did not, luckily the friendly hostess said not a problem and found us a table right away!!! We were greeted almost immediately by our waitress Sherry. She was cordial, very attentive and offered great suggestions for us first timers. Initially, we weren't in any rush because we assumed the tournament would go fairly late. Dinner service seemed to be timely spaced out. We ended up needed leave earlier than planned since wrestling ended early. We approached Ryan and asked him to let Sherry know we needed to take off and hopefully they could pack our dinners to go. Ryan and Sherry both went above and beyond to get us packaged up to go pick up the wrestlers and take them to the hotel. Ryan was even sweet enough to get us some plastic silverware and bread to go! We were able to eat our dinners a little later and they were still delicious!!! Also, the bruschetta bread was one of best I...

I went to this restaurant recently because of the good reviews it had in comparison to other Italian restaurants in the area. I have to say that I was disappointed. I ordered a margarita and it was very hard to drink because it was so strong (which is great) but not enough juice to balance it out. I had to take very small sips and drink water in between to stop my throat from burning. I also ordered the crab nachos which was HORRIBLE! Such a waste of $14. They give you just a handful of nacho chips which a small amount of lump crab and it’s SOAKED in this tasteless cream sauce. I thought it would have a thick Cajun cream sauce drizzled on them but no, it was like nachos in a soup so they were super soggy. Even the table behind me ordered them and complained how they were so bad. For dinner I got the eggplant rollatini, it had good flavor but the eggplant was so thin and it’s stuffed with a creamy spinach. My sisters food looked good but I didn’t try it to see for myself, she had the ala vodka and she said it was good but not the best she’s ever had. We decided to skip desert because I didn’t want to spend more money on food that wasn’t great. Also, the service...