Visited yesterday before Nate Bargatze. We were a party of six with no reservation, however I had called ahead of time knowing there were no reservations available and was told we could put our names on a waitlist upon arrival.

Almost the entire experience was phenomenal. The almost was quite puzzling - from the moment we parked our car at 4:45 we were immediately approached by an otherwise friendly employee telling us basically not to bother even entering without a reservation - that there was at least a two-and-a-half-hour wait and we most likely would not get a table.

We explained that we had called earlier and had been told we could add our name to a waitlist and that two people in our party were already inside at the bar (where there were four plus stools for the the rest of us.)

We had no problem sitting right down and getting bar service from incredible bartenders who were very attentive. The whole parking lot thing seemed bizarre as there were still many empty tables AND spots at the bar. The tables were marked with RESERVED, which is completely understandable, and we were perfectly happy staying at the bar.

Seeing the table right behind us preparing to leave, I went to the hostess stand to ask if we could be put on a waitlist. Again, looks of amusement from staff, and being told it was highly unlikely we would get a table before the 8:00 show. Basically, I was being laughed at and I nicely said - "Well, it doesn't hurt to ask, right?" One of the hostesses seemed annoyed and literally sneered at me. A young gentlemen host was much more welcoming and took my phone number. Mind you, this was maybe ten minutes after we had arrived (so 4:55) and everyone in our party had already been served drinks.

Not five minutes later, a gentleman who I assumed was a manager approached me and said - "I think I can get you a table right now, but you're going to have to be done in 90 minutes, when the next reservation is for that spot." We quickly agreed and assured said gentleman we had no problem with the time limit.

From that point on, our experience was fantastic. The beer flights and cocktails were superb. I had the First Class and it was chilled and delicious. Our appetizers (Buffalo Brussel Sprouts and the Deviled Eggs) were both outstanding, with extra points given to the brussel sprouts. Three in our party enjoyed the tuna taco special, and others ordered burgers and the kielbasa. Everyone enjoyed our food and we were expertly and attentively served by Nathan.

We were prompted to vacate the table which, again, was totally fine as we were expecting that. What I didn't understand and left with a bad feeling about was the immediate accosting from the parking lot guy, and the poor attitude from some at the hostess stand. Soon after we were seated (again, within twenty minutes of arriving, not the 2.5 hours I was "promised" I would be waiting,) I needed to get something from my car, so walked outside for a second, and saw another couple discouraged from even entering because they didn't have a reservation. They were understandably upset.

I also saw the parking lot employee question a couple on the way in about their reservation, and when they said yes they had one, he asked their name and the reservation time. In the parking lot! He then personally escorted them to the hostess stand - which to me seemed like he needed to confirm they were not lying.

The two people in our party who arrived first were approached in the parking lot before they even parked their car to ask if they had a reservation and upon being told no, were also discouraged from entering and told the wait would exceed 2.5 hours.

I would return in a heartbeat, but would absolutely make sure I had a reservation ahead of time to avoid the unwelcome reception if they were busy. It's a great place, terrific atmosphere, and an overwhelming majority of friendly employees and patrons.

Still giving five stars, just hope they work on the welcome process!