Subway — Restaurant in City of Rochester

I haven't ordered from Subway in several years. I am not a fan of their subs. But I was hungry, and they were a convenient option. The first thing I noticed was that the lady who waited on me had gloves on but was touching more than the food, the counter surface that harbors germs & bacteria. Watch the movie Contagion to understand how important disinfecting surfaces are. You have to wonder, what purpose do the gloves serve? How often do the chase thir gloves?

The sub was fair, I ate half and threw the rest out. I think the roll is too soft for wet veggies like tomatoes. It makes the bread soggy and messy to eat! There is an art and skill to making subs. Perhaps Subway could use some more training. It might increase sales!!!

The place is dark and drab, although it was a sunny day. It was refreshing to go outside in the sunshine and eat our subs in the car.

The person who waited on us was pleasant, efficient,...

I'm just a stickler on certain things. That's why it's not a perfect 5 star rating, but baby, it was CLOSE! My family & I just moved to this side of town and wanted a healthy lunch . The last two subways in town we went to were horrible , they ran out of ingredients and just the staff at the other locations needed a customer service training . THIS LOCATION was by far the best I've been in a long time .the store was super clean and welcoming. The beautiful young lady who took our order listened and made each sub beautifully, and her customer service was amazing. Will MOST DEFINITELY be coming back to visit since this is the closest location to our new home ... If you're in the area, go check them out, guys! you won't be disappointed like I was with the ones on...

Do not do a mobile order from them! Their employees do not look at the order AT ALL! I fell hard yesterday and hurt my leg really bad so for today I ordered food on the APP from them & had my niece go inside and pick it up. Two of the subs wasn’t toasted even though I specifically put in the notes that I wanted all 3 sandwiches toasted & the other sandwich was over toasted. They didn’t give me the chips I wanted and when I had my niece go back in and exchange them they were out. Also the drinks was warm. All in all terrible experience and if I wasn’t hurting I would have taken my food back and asked...