The Boot Room Pub — Restaurant in City of Rochester

I was so disappointed. This was my first time at the pub and I was very excited to somewhere different than my usual hang outs. I ordered a rueben and it smelled really good! Upon closer inspection, the rueben was FILLED with moldy black-spotted broccoli slaw and other greens. To add to this, the bartender was clearly unhappy and somewhat rude to us. She was nice enough to not charge me for the rueben, but then for my replacement food, I was charged. She left as her shift ended, and the next bartender was not any better. It had been over 35 minutes since the previous bartender placed my chicken tender order. I nicely let her know that my chicken tender order had been placed before 8pm, and that we had to go somewhere, so i'd like to take it to go. At this point, it had been 8:25pm. The restaurant maybe had 8-12 other people in it, only 2 open orders which had come in after we placed the second order--they had gotten nachos and a quesadilla it looked like. The bartender told me it would be two more minutes after my second time asking about the status of the food. I've worked in food for many years, so i understand sometimes the kitchen can get backed up. But after 10 more minutes, I apologized and said we had to go. She clearly looked annoyed, and like I was asking for the world for her to go check on the status of the food. "Well, I guess I can go check..." I just didn't appreciate the vibes from the bartenders, hopefully it was just an off day for them, but it definitely left a bad taste in my mouth. In conjunction with the moldy food, I just am grateful I didn't get violently ill. Won't...

So many bars these days are either absolute dives with crap offerings or so sanitized, corporatized, and curated that I don't relax or feel connected to real people there. The Boot Room Pub strikes a great balance- a comfortable, friendly atmosphere with a range of awesome beer choices and award-winning pizza, (plus a full menu incl great wings) from Bay & Goodman- which is connected to it. The bartenders there can mix your favorites with the best of them and added a few tasty creations of their own as well. Of course it's the premier soccer bar in town, but it's also a great place to watch NFL football, MLB baseball, NBA basketball, or your sport of choice- there are plenty of TV's. It's a good place to bring friends or strike up a conversation because the music isn't too loud like it is in...

Went there once with friends. The poutine was good. The tap line was fine, but nothing that knocked me back. The bartender was friendly and the owner asked me how my food was and if we were having a good time. I always appreciate that. We got delivery from there a couple weeks later and because I enjoyed the poutine before, I got it again. It was very salty and I barely ate half. I’ll try them again though. Maybe the chef had an off night. It happens.

Update! I went there on a Thursday night when they have seriously amazing fried chicken. My mom and I went and had a great time with the staff and will definitely be back...