McDonald's — Restaurant in City of Schenectady

The drive thru crew is friendly and engaging. The McDonalds app has Had the most awesome deals As of Late...* Attention May shock you.. BUT Yes!!!! THE MILKSHAKE MACHINE WORKS HERE PPL....YES!!!! EVEN IN THE MIDDLE OF YHE NIGHT ..YES I WAS NiceLY SHOCK TOO WHEN I asked if they had shakes the drive through Girl I heard it in Her Voice Like She was Confused Cause Of course they do and she maybe thought I was Crazy which I probably am SHE WAS JUST LIKE WHAT FLAVOR WOULD YOU LIKE? well I was just shocked to be asked which flavor and super excited I was getting a shake....I say this location is a must Stop by ...on anyone's list while in the area.

It is a busy location and Whoever the Crew is they are doing a Dam great Job ...Even their parking lot was CLEAN.... AND ITS A CITY THAT ALONE IS A GREAT FEATURE.... you know those employees must be a great crew if the restaurant is well maintained, the drive through crew still has personality and knows how to make some random girl feel welcome, The food was hot and fresh AND YES THAT GIRL DIDNT JUST GIMME, THAT LOOK, YOU know the one COME ON Ppl (that blank keep moving YOUR CAR PLEASE...WHATD YOU SAY OH YEA yea yes yeah as the drive through window attendant tells you knaw of. Course it's in the bag I'm sure and you get a block or two away and want to go back but you don't have time or your afraid you will hurt someones feelings, if you do so you eat your nuggets plain. cursing them out cause you only made 3.25/hr when you worked there and you still got that s"right) That look AND they still do it with a smile...Nope Not Here...that girl was like oh no you asked I got you... SMILE SHE LISTENED ALL MY SAUCES WERE IN MY BAG AND NAPKINS TOO... My food was hot she was friendly engaging fantastic service grade A WHO EVER IS IN CHARGE MAKE SURE EVERYONE ON YOUR CREW FROM THE PARKING lot CLEANERs TO THE COOKS...to your registerppl and your prep crew KNOW PPL APPRECIATE A CREW LIKE THEM NOT ALL OF THEM KNOW IT... BUT This Girl right here DOES...every Notch in that chain has to be on point for something to run that smoothly the way it is designed but with human emotion too boot ..I get One more AI Contact in my life I Can Not Avoid I Might snap ppl

So from me to your whole crew THANK U KEEP UP THE GOOD WORK MCDs SHOULd GET SOME AWARDS FOR RUNNING THERE LOCATIONS out TO YOU GUYS CAUSE I've BEEN TO Locations WHERE THEY ARE LIKE NAH WE DO Quarter pounders .. NUGGETS AND FRIES AT NIGHT AT THIS LOCATION .. Nothing ELSE.... I WAS . THATS IT NO SHAKES NO PIES NO CHEESE BURGERS NO MC CHICKENS NOTHING.. AND THEN I PULL INTO A LOCATION wITH A SLAMMED DRIVE THRU THINKING YEAH RIGHT I AIN'T GETTING A SHAKE HERE AND BAM I NOT ONLY GOT MY SHAKE I GOT. MY PIES NUGGETS WITH NAPKINS THE SAUCES I ASKED FOR I also left with A NEW FOUND FAITH THAT NoT ALL THE DRIVE- THRus Have MORONS WORKING FOR THEM. ... Some of these MANAGERS actually HIRED Intelligent HARD WORKING PPL WHO CAN GET THE JOB DONE RIGHT AND PROVIDE A FULL MENU TO BOOT WHILE STILL MAINTAINING A PERSONALITY...and clean restaurant/ PARKING Lot TELLING U SHOCK AND DISMAY SERIOUSLY ... LIKE WHAT EVER CREW MIX YOU HAD THAT NIGHT. .. That's YOUR AWARD Winning Combination OF PERSONALITY AND HARD WORK.. THEY SEEMED TO BE PULLING THAT SHT OFF WITH OUT SHOWING IT AND I KNOW IT CAN BE A struggle. ... HELL ID LIKE IT IF Someone maybe USED THEM FOR A Training VIDEO. I AM WILLING TO HAND THAT LINK OUT When I Drive THROUGH A needs it Location I won't BE RUDE I CAN JuST BE LIKE HEY I am here to help you have a better work life. BUT IM GONNA LEVEL With YOU MCD*S WANTED ME TO STOP BY LET YOU KNOW THIS VIDEO LINK CAN GIVE YOU SOME INSIGHT ON THE WAY THIS SHOULD be going on a daily..Customers Should Like you they should want to come back here not avoid your drive through because well you PLEASE LET YOUR MANAGER KNOW YOU WERE TOLD YOU NEED TO WATCH THIS .. Maybe As a crew. .and I can give them the link cause more drive thrus like yours can only be plus more location with shakes..seriously...

THE WORST SERVICE EVER!WOMAN SUPPOSEDLY NAMED WANITTA SCREWED UP THE ENTIRE ORDER AND IN BETWEEN EVERY ITEM WE ORDERED WOULD CUT MY HUSBAND OFF AND SAY "IS THAT IT" WITHOUT ALLOWING HIM TO FINISH SPEAKING/ORDERING.THEN WHEN IN THE DRIVE THRU WINDOW ME AND MY HUSBAND ATTEMPTED TO EXPLAIN WHAT THE CORRECT ORDER WAS,SHE CONTINUED TO CUT US OFF AND NOT PAY ATTENTION,RANG US UP FOR TWO SMALL FRIES WHICH WAS NOT OUR ORDER OR EVEN CLOSE CHARGED MY HUSBANDS CARD,WANITTA THE MCDONALD'S EMPLOYEE THEN STOOD IN THE WINDOW NEAR THE DRIVE THRU FOUNTAIN AND IGNORED US AS WE REQUESTED TO SPEAK TO A MANAGER, THEN WHEN WE WERE HANDED THE BAG WITH THE TWO SMALL FRIES THE GIRL LAUGHED IN OUR FACE WHEN WE TOLD HER THIS IS NOT OUR ORDER AND WE WANTED TO SPEAK TO A MANAGER. SO WE PULLED OVER AND MY HUSBAND WENT INSIDE TO SPEAK TO A MANAGER BEFORE MY HISBAND COULD EVEN SPEAK TO THE MANAGER THE WOMAN IMMEDIATELY CAME OVER TO THE FRONT COUNTER THROUGH HER HEADSET AND PROCEEDED TO SCREAM IN MY HUSBANDS FACE THAT HE DIDNT ORDER ANYTHING ELSE BESIDES THE TWO FRIES,THE MANAGER TRIED TO RESOLVE THE ISSUE BY ASKING HER TO GO BACK TO THE DRIVE THRU WINDOW TO DO HER JOB AND ASSIST THE OTHER DRIVE THRU CUSTOMERS SHE LEFT HANGING AO SHE COULD COME SCREAM IN MY HUSBANDS FACE SHE REFUSED TO BACK OFF. THE MANAGER THEN ASKED FOR OUR RECEIPT AND FOUND OUR FOOD SITTING IN A BAG NEXT TO THE DRIVE THRU. SHE CONTINUED TO SCREAM AND YELL AS THEY GAVE US OUR FOOD FOR FREE AND TO TOP OFF THIS WONDERFUL MCDONALDS EXPERIENCE ALL OF OUR FOOD WAS IN HORRIBLE SLOPPY POOR CONDITION AND TASTE.THE FRIES WERE OLD,SOGGY AND SATURATED IN GREASY WITH NO SALT AND WERE COLD.THE SANDWICHES WERE SLOPPY AND NOT MADE ACCORDINGLY OR REQUESTED AND THE BUNS WERE SMUSHED SO BADLY THE MAYONNAISE WAS SQUEEZED RIGHT OFF THE SANDWICH AND INTO THE WRAPPING WITH FINGER MARKS AND DIGS.

AWESOME JOB GUYS!

PISS POOR CUSTOMER SERVICE, FAR FROM PROFESSIONAL FOOD QUALITY IS GOD AWFUL WE WILL NOT...

I was happy to learn a few months back that this store was open late night since the one on union st closed by the time I'd get there or wanted to serve me dried out food that had been sitting out. I get out of work at midnight in downtown Albany so there are many days I'm exhausted and hungry and just want to get to bed as soon as I take care of my dog etc so the drive thru service/employees are great at that time of the night. Especially one gentleman whose name idk but there was one time he forgot to give me the bag with my fries and I drove back around and he upgrade it to a medium for his mistake which I shared with my dog ... The drive thru can be jammed up some night but rarely is it a long wait in line. There have been nights don't get me wrong but rarely. Only thing I suggest to those on drive thru please stop saying is that all, is that all because it sounds rude and as if you're pushing me. I've said it to many employees at various drive thru whether it's mcd or Dunkin or CVS... I have yet to go inside so idk...