Macs is a small little food and ice cream shop in Watervliet NY. It's turned into a bit of a local summer staple but it seems to be going down hill fast.
We go every summer and tonights food was awful. The hot dogs were warm, and the meat sauce tasted like it sat out all day, and was a congealed grossness.
The ice cream serving sizes are back to their original sizes (new ownership had severely shrunken them, resulting in angry returning customers.) So that's a plus.
What makes Mac's cute is the games and rides for the kiddos. Sadly 2 of 3 games didn't work.
Also, they only accept cash which is annoying at best, and they also dontd have a change machine for the games/rides, so you have to wait in line for change. Lines can exceed 30min, so this gets old fast.
Tonight the owner came out to check on all the tabelt, which is good customer service. But he then lit up a cigarello and walked around the kids rides picking up napkins and garbage. Sorry, but dontd light up around kids, especially as uoywalk through and past them.
Overall, food is ok, ice cream is ok, and prices aren't that low. What used to be a four star is now hovering...
Read moreI loved this place last year, it was a summer time favorite for our office to order lunch from. Today we were a bit disappointed, we ordered burgers, fries and a couple mac salads for pick up. We brought the order back to our office and realized there were no mac salads, no biggie mistakes happen. We called and we told them we were missing the two mac salads, they apologized and let us know we weren't charged on the original order. I went back to grab the missing salads, the women behind the counter was very nice and again apologized for the missing salad. I gave her $5 which should be enough to cover the two salads at $2.25 each. She told me the cost was $5.50, not sure where that price came from but I didn't argue. She then game me the two salads in a bag to go, when I got back to the office we were very disappointed when I saw the very small portions we were given. In the past we would be able to split one order of salad between two people and this time the two orders combined were insignificant, not at all what we experienced last year. We'll give this place another shot but I hope this was not a taste of...
Read moreCute mom and pop food and icecream place. The lady that helped me was very nice and helpful due to my gluten allergy! They do have gluten free ice cream cones so that's what made me stop there! I ended up trying to figure out if there was any food I could have. She was helpful in suggesting grilled chicken and I did hand cut fries but they are contaminated in the oil. I went for it anyway. I havent been sick so thats cool! She even said leave a message or facebook us and let me know if it makes you sick or not! That is quality service! Only thing I suggest is getting a gluten free bun or food choice and if have the option to get a dedicated fryer. And I say this to all places so no signaling out here! I...
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