Eagle Thai Cuisine Mclean — Restaurant in City of Yonkers

Never Again.

Everything about my last experience was truly awful. Dining here in the past hasn't been so bad, but this was just too much. We arrived 5 minutes before opening (11:55) and were denied seating even though the hostess was doing absolutely nothing, and I thought it was straight up rude to make an elderly disabled woman stand outside when they could have just let us sit down, but whatever. That was insignificant compared to the meal.

We ordered 2 spicy beef salads and after 30 minutes and a impromtu rush to the grocery store by the chef (which they seemed to think we wouldn't notice?), we were served a big bowl of the veggie salad topped with an awful smelling rancid and chewy meat that was absolutely drenched in dressing. My Mom and I began to eat all that we could for 10 seconds before acknowledging how neither of us could stomach it.

Embarrassed, I called over the hostess/server to explain our dilemma. As politely and nicely as I could, I told him how it wasn't exactly good. Awkwardly, he shrugged it off and asked if we wanted anything else. How could I ? I didn't exactly have much faith in ordering another dish, considering the outcome of our simple salads.

Making matters worse, he returned with the check, charging us the full $14 for each, considering that we had collectively taken 3 bites, and he had the nerve to ask if we wanted it to go....

So I paid $30 to embarrass my Mom by bringing her to "this nice Thai spot I know". Thanks Accent! I'd say that I'm looking forward to the next time, but I'm afraid that the only way I'd eat there again was if someone held me...

First off I'd like to mention I used to live 2mins away from them and were loyal customers for 15 years minimum once a week delivery. Moved 7 mins away and they won't deliver to us unless we pay a $6 tip. I just ordered a $50 delivery on grub hub after they told me they wouldn't deliver to my address because it is too far. They only do 5min deliveries. The extra 2mins is way too far. They called to tell me they wouldn't put my order through unless i tip $6, on top of the delivery fee charged. This is extortion, btw. It isn't even about the money. My husband had given in to them and paid it before. It just isn't right. Delivering is your job, i can see if you were a waitress. It isn't like you are setting my table and gave me some sort of personalized service. Then yes a bigger tip than the $3.50 i gave would be expected. They do not care about they're customers and couldn't care less if we ever ordered from them again, is basically how we were treated. They obviously don't need my money, so i will spend it elsewhere. As they just lost a customer. I gave them 2 stars, only because the food is decent. Just not good enough for the expensive price of it and add to be treated like your business doesn't...

This is our usually Thai take out but not anymore! The owner just hung up on my husband! First, we ordered and gave them our address for delivery. They put us on hold and when they came back, confirmed that they will deliver. We placed our order and 10 minutes later they called back and said they wouldn't deliver to us (we are 2 miles away). We didn't have an issue picking it up but don't tell us you'll deliver and then later change your mind. My husband comes home and said "I think we got overcharged." I looked at the receipt and the prices they charged us were dramatically more than our menu (which is not old by any means). He ordered the grilled steak which was $14.95 on our menu and he wanted sticky rice which was an $1.10 up charge. Well, our receipt stated the steak was $19.95 (6 more than our menu) and they changed him full price for the sticky rice! I really enjoy Thai food but don't think I will ever order from there again. When my husband called to inquire why such a hefty change in price, the owner said the steak was never that price. Well she is wrong because I have he menu! Then, she hung up on...