12/17/18 was the WORST SERVICE ever by JOSA J the manager at the Bar. I have been at this restaurant plenty of times and this same bar tender has ALWAYS been RUDE. Does not GREET but after today I'm sure he will!! The other staff has always been nice and friendly. I ordered a to-go order $50 for 11 regular beef tacos (over priced for one,right?) but not a problem. I called in my order at first so I could have a short wait and needed to feed my family that was in the car. Josa J answered the phone and placed me on hold for about 4 minutes I could hear him moving around so I hung up the phone and assumed he had forgot I was on the phone and perhaps it could've been busy, even though it was Monday. When I walked into the place the women at the front greeted with a smile and directed me to the bar, then I see him again, the place had one guy at the bar who had already been served so he was good, then it was me. I looked at him and smiled and said "Hi my name is " and I had a to to go order but you never picked the phone back up. I asked him " may I have a menu?' He glanced at me and handed me a menu not even acknowledging me as a customer (no eye contact). By the time I had already started having second thoughts about not eating there because of his bad service for the SECOND time I had been there. As I ordered 9 reg tacos and 2 reg tacos with only cheese he became frustrated and I apologize because I didn't want him to be mean no more than he had already been.So as I waited for a very long time I finally got the courage to ask him "sir what is your name ? he barley looked at me and said JOSE I said have I done something wrong for you for you to act so rude everytime I come here? he really became upset and then we went back and forth. I asked for the manager and to my surprised a MEAN person like him was within leadership. So I asked who is the owner everyone said the owner is never really here and to wait until 6pm for the other manager to come. So JOSA finally goes and get my food which he was in the back for too long even his staff was standing next to me as I was waiting, by this time I was too afraid of eating the food I had already paid for. I said sir I'm sorry but I would like my money back and you can keep this food. I said to him I wish you would stop being so mean and rude. He apologize after everyone was looking but I know he didn't mean it. You don't even greet your customers and I also work in customers service and I know how to be nice to people even if I'm having a hard day. With this happening the second time I went somewhere else and enjoyed their food and service. I am a military spouse who come there with girl friends and my co workers who won't be coming again. I also have told my Husband not to bring his co workers there either. Josa, next time greet your customers with a smile it's free! I will pray for you.