Legends Smokehouse & Grill, LLC — Restaurant in Clarksville

Today, I decided to visit this establishment for lunch, and I wish I never went. I walked in and was not greeted so I grabbed a menu and took a seat at the window to give the menu consideration. I haven't had BBQ in a while and was looking forward to the experience. When I was ready, I went back up to the register to order. I stood there for a while the staff moved along in the kitchen, so I made a little small talk with the older male cook about the weather. Eventually my order was taken, and I chopped up the lackadaisical reception due to it being a laid-back Sunday for this staff member (Jai). She was short and curt with me, but again, it's Sunday and some people don't enjoy working on weekends. So, I went back to the window seat to await my order. As other customers came, I noticed that they did not have to wait, in fact she (Jai) greeted them and made small talk, with every single one of them. As I sat and waited for my meal, she never addressed me or assured me of timing. So now, I am wondering why my experience is different than everyone else. Eventually, she came over and gave me my order and I asked her name. At this point I was just going to leave a review about the importance of continuity when it comes to customer service. She asked me "why I wanted to know her name, what's the problem?" So now, I am shaken because I just asked her name, but given her tone, I think she knew that the service she provided me was less than ordinary and that I was going to make a complaint. She asked me what's my problem, I explained my experience with the service. She was not receptive to what I was saying, but she asked me, so now I was confused at how things were escalating and began to look toward the kitchen for assistance. A young lady asked was everything okay, and I asked was she the manager, she said yes and came around to speak to me, I explained what happened, but the server continued to add side comments, neck rolls etc. which was very antagonizing. The manager apologized for her behavior and asked her to stop, when she didn't, she asked her to leave the area. This staff member not only showed me no respect, but she also showed the manager very little respect as well. Maybe she is related to the owner, and that is why she felt that she could treat a customer this way. The manager asked me if I wanted anything as compensation for the experience and asked that I would give them another chance in the future and that (Jai) is at risk of a write up. I told her no thank you to an item and thanked her for her time. This is my very first one-star review of a restaurant. Sadly, this experience has tainted my perspective so much that I did not want the food. I may visit in the future, but it won't be for a very long time if ever. Please train your staff to treat everyone that walks through your doors with a higher standard of...

This is not BBQ. The wait staff is brand new (as of this morning) and the older newest person is training the younger newest person. My wife ordered "Burnt Heaven" but it was a trip to the other place you go when you are bad. Large, fatty, heavily sauced cubes of roast beef with a minimal touch of char. Sauce was good, but burnt ends it is not. The side of onion rings was sad. Chewy is not a good attribute for onion rings straight out of the fryer. Obviously cooked from frozen in stale cooking oil. The slaw was colorful and crisp, but there was a slight flavor in it I just couldn't place. My three chicken tacos were very good! They had the aforementioned slaw as a component, but an application of their sauce from the bottle on the table fixed it. OK, staff is new which is OK because we made a point of telling the lady at the register this was our first visit. Our warning didn't help much. We ordered and paid (and I joined their loyalty club). They handed us a number and we found a table. Well, we didn't wait for our drinks (our bad) but when another server brought our order she didn't bring our libations. My wife asked where they might be and the server told us to go back to the register to retrieve them. When my wife went to the register, she couldn't have my beer because she wasn't the one who ordered it. So, I went to the register to be carded. I paid a tip for service, so I have no idea why she just didn't bring the drinks and card me at table side. Oh, and they were out of Bud Light today. Well, there's no active supervision here. When we left, the most organized thing I saw was the smoke break in the parking lot next to the food truck. Hey, I know times may be tough, but the stuff I ordered wasn't at a discount, either. At 12:30 pm on a Saturday (well, UT was playing LSU) you could fire a cannon through the store and not hit anyone. Gosh, it's tough to run a restaurant and I wish them luck. No owner to be seen today. We...

I recently dined at Legends BBQ in Clarksville, TN, formerly known as G's Pancake House, and I must say, they've done a fantastic job transforming it into a barbecue spot.

I started with their vinegar-based coleslaw, and I was pleasantly surprised. It was the perfect balance of tangy and crisp, making it a delightful start to the meal. Next, I tried the Mac and Cheese, which was good but could benefit from a bit more cheese and maybe a touch of smokiness to enhance the flavor.

Moving on to the meats, I had a plate with three different options. The sausage was spot on – well-cooked, flavorful, and with that perfect smoky bite. The chicken was also quite good, boasting a nice flavor profile. However, it was the brisket that truly stood out. It was tender, juicy, and packed with smoky goodness.

The high point of the meal was the selection of spicy sauces they had on hand. These sauces (Lucy was my favorite) added an extra layer of excitement to the meal and paired wonderfully with the meats.

While Legends BBQ has already made a successful transition from a pancake house to a barbecue haven, I would recommend one improvement – bringing in some local craft beer to complement the flavors. This addition would further enhance the dining experience and cater to those who appreciate the perfect beer and barbecue pairing.

Overall, Legends BBQ is a must-visit for barbecue enthusiasts in Clarksville. The combination of their flavors, with a standout brisket and a variety of spicy sauces, makes it a delightful spot for a...