Main Street Donuts — Restaurant in Cleburne

About 6 weeks ago after I moved I started going to Main Street Donuts. Last week I had a larger than usual order and didn't receive my donut holes. I didn't realize it until I got to work. The frosting on the sprinkle donuts also had an unusual bad flavor (they are usually very good) Since I was already busy at work I decided I would just let the drive thru lady know the next time I go in since I go multiple times each week. It's usually the same lady when I go. Today I went through the drive thru and got a different lady, young, overweight with light brown hair. I told her I didn't get my donut holes last time I came. In a rude tone she said "did you call?" I said no, I was very busy and I usually get the same lady so I decided I'd let her know next time I came. She said "well I'm here every day and it wasn't me" again very rude tone of voice. I felt like she was implying that I was lying to get a free bag of donut holes. I said it wasn't you obviously it was the other lady that works here, should I show you my bank account to prove to you that I am not in a financial position that I would go lie to get a free bag of donut holes? Before I even finished saying that she shoved a bag of donut holes at me and told me to leave. I drove off without taking the donut holes. The issue wasn't about the donut holes at that point. If they have a policy that I need to call in if I don't get my order correct then I would have been fine with that. I would know for next time. Also I didn't need one bag of donut holes. I had a twenty dollar order that I was trying to place that day. I just drove back to my old donut place. It was a little out of my way but definitely worth the extra drive to be treated with respect. I will not feel comfortable going back to Main Street Donuts in the future. I would not give my business there after being treated like that, I am honestly shocked, appalled, a little hurt and definitely insulted. I am a buisness owner and I would want to know if my customers were being treated so poorly by my employees. Not everyone excels in the area of customer service and that woman...

2 at Best, really gone down hill on taste. And up on prices again.... they are even charging tax on everything now so an overpriced day old tasting donut is no longer 95 cents but $1. 03. Who does that? They must be in trouble and desperste. Well, I'm done with them. They even gave me the wrong cake donut. If in business come January, they always go up on prices rhe too so one donut - day old - will be like $1.14,,,,,Seriously, only the desperate and greedy would do that. If you want donuts.....Cleburne at Pauls, Joshua the drive thru that's been there like forever on west side by Convenience store, and Shipley's scattered thru Metroplex. All these other Mom & Pops' need...

Nice little place to go nice people,I love the owners,coffee not so great lol I get the same things every time they can fill your donut in front of you..not sure if that's normal but neat to see. 4stars. not because it was bad just hate dealing with one employee every time I go in. It's a family place.. you and your kids coworkers ect.. I understand 1bad day but every time?? Anyway The tall woman is very sweet and quiet but a very pleasant person. I'd suggest trying it out for yourself I hope you enjoy the food and the people! Oh they have good seating, and a little bar by the coffee machine, you can sit at big windows, it's a nice little place to bring...