Gually’s Bakery & Restaurant

Let me start off by saying that the food is delicious and the place is adorable and clean. I would have given 5 stars but there’s a few things management could have done better. For starters, I’ve been there several times to eat and it’s always a long wait. The organization of how to order and the line set up does not make sense and I’ve had people easily cut me because there is no specific line to order food.

More recently, I was ordering lunch and the worker was new and kept asking me how much to put on the plate. I said just fill it as you would and when I went to pay, management was not so happy with what she gave me. They decided to tell her and me that the plate she served me was not a lunch plate. I said well I don’t work here so I just want my lunch order so I told them to change the plate to whatever the lunch portion was. Management told me not to worry that it’s already late and still charged me for extra food when I specifically said a lunch plate and asked them to change it since they had a problem with their worker serving my portion in the wrong plate. Seeing it go all go down and the after math of me paying extra was just so unprofessional. Nevertheless, I do still like their food!