Jimmy John's — Restaurant in Coldwater

I am a first timer at this location in coldwater . I ordered today at 4:35pm . I ordered for delivery 4 different sandwiches. I took my time and gave him time to receive my orders and put them in the computer. I then waited for the orders to arrive. When I got them we as the family sat down to eat well to come our dismay the order was wrong . I called jimmy John's and told the Man that answered very nicely that my order was messed up . He asked how I explained to him what was wrong and he hung up on me . I proceeded to call back and no answer . My father called no answer . My friend called no answer . The one that was messed up was my Autistic sons sandwich , he is so upset . Bless his heart . I will NOT be ordering...

We have always had a 5 star experience here, but today was a train wreck. We ordered at 11:57 a.m. for a 12:30 pickup on the app. We got a notification at 11:58 a.m. that our order was ready to pick up. Being an 18 minute drive away, I was a little annoyed, but we headed that way. Got in the drive thru line at 12:22 and told them we had placed an online order and gave our name. They said “For pickup at 12:30? You can go ahead and pull up but it’s going to be a minute.” We wait in line for 10 minutes, get up to the front, and they ask me to pay, even though I had paid on the app. I let them know this and they hand me my food and say “have a nice day.” I remind them we had two drinks too, and they ask what they were to...

I went to the Jimmy John's in Coldwater with my bus this morning. I parked along side the building so I could see the college kids that decided to stay on there. Before I made it into the store an employee met me and told me I would have to park elsewhere, this is where his drivers park. There was no signage and the spots in front of the shop were all available. I was planning to order 6 sandwiches to take back to work with me. We don't have a Jimmy John's local and they were wanting to try it out. Needless to say I don't order and won't be going back there again. No matter how good the food is if the service is poor it can make or ruin a sale, it...