Papa Johns Pizza — Restaurant in Collegedale

Very sad. I generally don't write bad reviews but it's important to let businesses know that mistreating a customer is not ok. I ordered a delivery to a local hotel while staying the night and placed an order. After an hour, I called and spoke with the rep "Aaron". Aaron told me the driver didn't have a room # so they returned with the pizza back to the restaurant. I asked why didn't they call and get the #. Apparently Aaron decided he'd had enough and replied "CALL WHO? We didn't have the room #!" (They did ask and I had given it.) He did offer to send it free in his defense. But my response was why didn't the driver call the restaurant and then you call me!" I think that was the point when he yelled at me ..."Do you want the pizza or not!" I have the pizzas coming. It's been another hour and it's still not here. Not sure if I should eat this, but I'm really sure I won't order Papa Johns again. Not with all the other choices out there. ...2 1/2 hours later my pizza showed up. Delivery guy was very polite and professional. Sad that the delivery guy was way more professional than his boss. By the way, decided to order from Pizza Hut. Came on...

This Papa John's restaurant has provided great service and food. I am glad I found it.

I placed my order the night before using the iPhone app. The process was easy, including specifying pizza adjustments due to the dietary restrictions of one family member and the picky choices of my granddaughter. I also like a little extra pizza sauce and even found that option available.

I arrived to pick up my order. It was on the shelf ready to pick up. It was also hot, which was even better. I was a little concerned about the order being prepared too far in advance and that it might be a little cool; however, that concern was unwarranted.

This meal was for Mother's Day. We had a daughter drive from out of town to spend time with her mother and family, plus had another daughter (with our grandchild) joining us. Even had a son-in-law and his mother joined us. All this to say the quality of the food was very important. Papa Johns came through with excellent pizzas and bread sticks. Everyone was pleased with the various items I had ordered.

It was a great Mother's Day celebration.

Thank you, Papa Johns on...

We decided to get pizza for dinner after being in traffic and it was so hot outside! Papa John's was just down the street very convenient. I came to place my order and the manager said that he was locked out and could not take my order. So I stepped aside so that the call Ins could get their order, which was fine. A young lady with a nose ring took my order, she was polite. I saw a young man with long sweaty hair preparing the food. He had a balk cap on so I was not too upset. I started to notice no one washed their hands! The manager kept pulling a small wod of money out of his pocket and counting it. Then he would look in the prepared pizza boxes and look at the order tag. The guy that was preparing the pizza would push his glasses back on his face, wipe his eyes and nose. He would also grab his beard and the shelves the Pizza boxes were on. When an order came in he would grab the raw dough and started preparing the pizza without washing his hands gross!!!!! Needless to say I don't care how hot it is outside and how much traffic there is. I will...