El Meson Mexican Restaurant — Restaurant in Colorado

DO NOT COME HERE. I drive past this place daily and we were so excited to try it. We eat authentic mexican all the time and this place seemed very authentic. I read some horrible reviews about the service but decided to give it a shot. Big mistake.

The only thing we ever got to eat was salsa and I will admit it was delicious. This place is understaffed and we never really got a waiter. The same lady was answering the phone, working in the kitchen, making drinks, and doing everything else possible. When we tried to order food with her, she said no--the waitress will take your order. Ummmm... the waitress is where? We never were checked on and someone came only once to finally take our order. We ordered appetizers and meals. We asked for more salsa.... didn't get it. After 50 minutes, we never got salsa, appetizers, or food. Nor had we been spoken to in almost an hour! Not only that but we ordered queso! Can it take an hour for queso? I saw other tables order, eat, pay, and leave in the time that we just sat. After an hour, we gave up. We asked for the bill and they refused. How can they refuse? The food still wasn't ready and one lady admitted that she "forgot" to put in the order. Why don't you tell us instead of hiding it?

All in all, the service is the worst I've ever had. I'm really sad I have to write this review because I was really excited to potentially have an authentic mexican restaurant down the street. Don't come here. I would never come here again and feel sorry for those that don't read the reviews. Pathetic. And I can't forget--after giving them the money for the paycheck, we were chased out by a lady crying and pleading for us to eat the food. Inappropriate and unprofessional? I think so. Spend your money...

Terrible experience. I called El Meson to see if they had outside dining where we could bring our dogs.. The woman who answered the phone said yes. When I started to make a reservation for a party of 5 she gave the phone to another woman and I made the reservation. When we arrived, we were told that due to COVID dogs were not allowed even outside. I told her that I had called and was told that they were, she nastily told me that she took the reservation herself and never said that. I told her the first person I talked to said otherwise. if she had apologized and said that the person who answered the phone gave us incorrect information, if she had even been nice in telling us that, I would not be writing this review.. She got very nasty and essentially called me a liar. That is no way to treat a customer. She never apologized and was very unpleasant the whole time. I understand that many restaurants don't allow dogs, even outside, which is why I always call first. If I had been told that dogs were not allowed, we just would have just gone to a different restaurant, which is what we ended up doing. We walked 50 feet down the sidewalk and had a fantastic lunch at Anthony's Pizza, on the outdoor dining area where we were warmly welcomed with our dogs, which are about 15 lbs and stay in...

I don't know why this restaurant has received bad reviews both here & on Yelp. Really?!?

I've been to - what seems like - 100's of Mexican Restaurants over the years all across NA, and El Meson ranks right up there in the top 25 for what they do, serve quality, affordable, delicious Mexican food at a reasonable price inside a clean, family friendly environment. Check that box!

I defy you to find better house-prepared Salsa; it arrives at your table loaded with fresh onions and cilantro. I defy you to find better Mole Sauce that's prepared from scratch using an old family recipe that's been handed down throughout the decades.

Bottom line: This restaurant cares. Period! They take pride in serving you the freshest, most authentic Mexican food in CO, and I for one can appreciate that. This is why I continue to place El Meson at the top of my Local List when I'm in the mood for Mexican grub.

Do yourself a favor, ignore the negative criticisms; perhaps the reviewer(s) had a bad day. Perhaps the restaurant was off their game that particular day.....it happens, but I'm telling you, these people take pride in their art and they do a darn good job of making sure you keep coming back.

Mole...