Tuskers Restaurant — Restaurant in Columbia

Don’t do the mobile order (even though they have signs everywhere encouraging it). I tried and it was a mess! I put in the order at 1:32 (confirmation email received). The status is pending until 1:48 (email update received). At this point, the email says my order will be ready at approximately 2:18. I ordered one salad and one uncrustable PB&J kids meal. I’m really baffled as to why this order is taking so long (it’s a weekday and there are no crowds), so around 2:10 I walk in and go to the counter where it says mobile order pick up. Three different employees see me but don’t help. So, I walk around to the main order counter and ask the worker if he can check for me. He says their mobile ordering app isn’t functioning. He seems very surprised when I show him my confirmation email. We both confirmed that it was ordered from the correct restaurant, and the money was taken out of my bank account. He was apologetic and got me my food quickly. I’m not sure how this can happen, but it was a very unpleasant experience… especially with a hungry and impatient 18-month-old. I mostly want to leave this review so maybe I can save some future guests from wasting time with the mobile order. If I had gone in and ordered at the counter, I think it would have been a...

I remember meeting Charlie the giraffe as one of the starring attaction here at Riverbanks zoo! But I'm absolutely thrilled to say his legacy has been carried on via the special of the day here at Tuskers restaurant. The Charlie dish of the day featured a rich and unique texture that's totally unique to anything I've ever tasted. Talk about an exquisite and exotic way to commemorate the life of Charlie. I wish all zoos would show every individual animal which once provided joy and excitement around the park, such a beautiful exit from our world. Cheers to Riverbanks Zoo for making this sad event, into something truly beautiful. And to Charlie, you will be...

Waited over 40 min for two burgers and two kids meal went up to the counter asked a server if our order was complete that the buzzer never went off he could have cared less said he didn’t see the order could not find a manager or someone in charge at all so I asked another server they found the order sitting there she got all defensive said they had been buzzing the buzzer - well absolutely not it did not go off once she was very defensive and rude didn’t check to see if it was working properly nor even apologized. Food was absolutely cold at this point and no one gave a crap. Terrible customer service and I would...