Einstein Bros. Bagels — Restaurant in Columbus

I ordered an Albuquerque turkey from the menu. It did not come with a bagel like the ingredients on the menu. They put it on just a regular white bread bun instead. I don't know what it is about the food places on campus, but expect whatever you order to come with the wrong ingredients. Whehter it is an added ingredient that is not listed in the ingredients list (people with food allergies beware) or just ingredients swapped with the wrong ones. This is not only a danger to people's health, it is selling a product that is not what the consumer has paid for. This is liable to be a problem in the future due to quality control concerns and may end up resulting in legal action or death in the worst case scenario. I hope you take this review constructively and fix these problems, or I fear for the future of your company at...

For the love of God get it together. This place is in desperate need of better management & staff. I'm from a large city where Einstein Bagels is a morning staple. This particular establishment needs better air conditioner, better customer service, and a cleaner interior. Half the time they're not even open when they should be & that's probably because the employees are miserable & don't want to bother opening at regular hours. I'm actually shocked at how poorly run this place is considering it's a well known and trusted company. Whoever is running this place doesn't seem to care about quality service for it's patrons and that's extremely...

I enjoy their bagels, but usually in my experience the lines are long and every once in a while a staff member is either being trained (they have quite a lot of trainees) or simply not taking care and my food is either quite slow or messed up, enough that I pay attention to who's working when I get bagels and coffee. I've also had times when the line is empty and I've walked up to the register and waited 2-3 minutes to be served. Overall, usually good food, but it can be...